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Ratings and Reviews 0 Ratings
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What is MidMetrics?
MidMetrics™ revolutionizes chargeback management for companies by integrating prevention strategies, dispute resolution, and analytical tools into a single platform. With this solution, you can efficiently monitor and evaluate all chargeback activities from a centralized hub, eliminating the hassle of cumbersome spreadsheets. Gain immediate access to chargeback alerts and prevention notifications through a user-friendly dashboard, allowing for swift reactions. Remove the guesswork from the equation! Accurately pinpoint the causes behind chargebacks and monitor performance metrics across all merchant accounts seamlessly. Gone are the days of juggling multiple portals or enduring delays for monthly reports! Experience the benefits of real-time reporting on chargebacks and merchant accounts, along with comprehensive services, software, and support tailored to your business needs. Arm yourself with the vital tools and insights needed to manage chargebacks effectively, protect merchant accounts, and minimize revenue losses. The system efficiently compiles chargeback data and alerts from your service providers, enhancing your operational workflow. By consolidating all your chargeback information in one place, you can easily identify and address the weaknesses that lead to rising chargebacks. This thorough approach guarantees that you remain well-informed and prepared to confront any chargeback issues that may surface, ultimately enabling a more proactive stance in your financial management strategies.
What is Chargeback Defense?
Our platform is expertly linked with a diverse set of popular payment gateways, simplifying the process of updating transaction records and gathering information related to disputes. It allows for comprehensive tracking of a disputed transaction's journey, starting from the first RMI through to the feedback obtained during pre-arbitration stages. Users can easily examine dispute occurrences along with the relevant documentation to ensure transparency. Moreover, system webhooks keep users informed by alerting them whenever new chargebacks or notifications are created. Status changes regarding these chargebacks or alerts can also be communicated in a timely manner. To bolster risk management, we utilize specific functionalities from a customer relationship management system. Key features of our platform include options to cancel orders, blacklist certain customers, and add useful notes for reference. Additionally, the system provides collaborative data reporting specifically designed for effective dispute resolution. A multitude of distinct reports offers quick insights, facilitating better decision-making processes. Our Merchant API allows merchants to instantly generate new MIDs for their services, removing the hassle of tedious setup forms, spreadsheets, and introductory communications. Furthermore, our state-of-the-art software is engineered to automatically seek out and align transactions with their corresponding disputes and alerts, thereby optimizing the user experience and streamlining the overall process. With these innovative features, we strive to significantly boost operational efficiency while enhancing the overall experience for our users, ensuring they can manage disputes with ease and confidence.
Integrations Supported
Ethoca
First Data
Konnektive CRM
Recurly
ResponseCRM
USAePay
Verifi
Worldpay
Integrations Supported
Ethoca
First Data
Konnektive CRM
Recurly
ResponseCRM
USAePay
Verifi
Worldpay
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
MidMetrics
Date Founded
2019
Company Location
United States
Company Website
www.midmetrics.com
Company Facts
Organization Name
Chargeback Defense
Company Location
United States
Company Website
www.chargebackdefense.com
Categories and Features
Chargeback Management
Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics
Categories and Features
Chargeback Management
Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics