Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • icCube Reviews & Ratings
    30 Ratings
    Company Website
  • Quaeris Reviews & Ratings
    6 Ratings
    Company Website
  • Kochava Reviews & Ratings
    171 Ratings
    Company Website
  • DashboardFox Reviews & Ratings
    5 Ratings
    Company Website
  • StarTree Reviews & Ratings
    25 Ratings
    Company Website
  • Harmoni Reviews & Ratings
    14 Ratings
    Company Website
  • Google Cloud BigQuery Reviews & Ratings
    1,730 Ratings
    Company Website
  • DbVisualizer Reviews & Ratings
    473 Ratings
    Company Website
  • Semrush Reviews & Ratings
    5,668 Ratings
    Company Website
  • Firmex Virtual Data Room Reviews & Ratings
    403 Ratings
    Company Website

What is Miuros?

Miuros revolutionizes your data into actionable insights through AI-powered analytics, quality assurance, and automation specifically designed for growing customer service teams worldwide. With a wealth of customer service data available, we are committed to helping you unlock its maximum potential. The Miuros Intelligence Suite allows you to swiftly tackle intricate inquiries, improve customer interactions, and enhance operational effectiveness. Our flexible dashboards provide managers with the tools to make informed and unbiased decisions autonomously based on data. Moreover, our quality assurance solution is dedicated to empowering agents by identifying opportunities for their development and advancement. For more seasoned customer service teams, we present an AI-driven assistant that utilizes machine learning to automate routine tasks, enabling your team to concentrate on more complex challenges. In addition, our customer service data suite integrates effortlessly with platforms such as Zendesk, Freshdesk, Salesforce Service Cloud, and Help Scout, guaranteeing a comprehensive view of your customer service operations. We take care of implementing your customer service data suite, freeing your IT department from involvement, so you can devote your attention to what really counts—improving service quality and ensuring customer satisfaction. Ultimately, Miuros is here to transform your customer service experience into one that is not only efficient but also remarkably effective.

What is Diligent One Platform?

The Diligent One Platform, previously known as HighBond by Diligent, is a governance, risk, and compliance (GRC) solution crafted by industry specialists to enhance IT security, manage risk, ensure compliance, and provide assurance. Developed by professionals aiming to refine operational processes, the Diligent One Platform facilitates collaborative efforts across various organizations, automates mundane tasks, and incorporates best practices into a user-friendly interface driven by ACL Robotics. This platform comprises multiple products, each addressing a unique facet of governance within an organization, collectively forming the HighBond software suite. As the sole integrated platform for centralizing all board management and GRC activities, it offers a comprehensive view of organizational risks, enabling better decision-making for the board through curated insights. Ultimately, the Diligent One Platform empowers organizations to align their governance efforts more effectively and strategically.

Media

Media

Integrations Supported

Dixa
Freshdesk
Help Scout
Helpshift
Intercom
Microsoft Excel
Okta
Salesforce Service Cloud
Teamstack
Zendesk

Integrations Supported

Dixa
Freshdesk
Help Scout
Helpshift
Intercom
Microsoft Excel
Okta
Salesforce Service Cloud
Teamstack
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

€20 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Miuros

Date Founded

2016

Company Location

France

Company Website

miuros.com

Company Facts

Organization Name

Diligent

Date Founded

1994

Company Location

United States

Company Website

www.diligent.com/platform/diligent-one

Categories and Features

Data Analysis

Data Discovery
Data Visualization
High Volume Processing
Predictive Analytics
Regression Analysis
Sentiment Analysis
Statistical Modeling
Text Analytics

Categories and Features

Audit

Alerts / Notifications
Audit Planning
Compliance Management
Dashboard
Exceptions Management
Forms Management
Issue Management
Mobile Access
Multi-Year Planning
Risk Assessment
Workflow Management

Compliance

Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
ISO Compliance
Incident Management
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation

Data Analysis

Data Discovery
Data Visualization
High Volume Processing
Predictive Analytics
Regression Analysis
Sentiment Analysis
Statistical Modeling
Text Analytics

Financial Risk Management

Compliance Management
Credit Risk Management
For Hedge Funds
Liquidity Analysis
Loan Portfolio Management
Market Risk Management
Operational Risk Management
Portfolio Management
Portfolio Modeling
Risk Analytics Benchmarks
Stress Tests
Value At Risk Calculation

GRC

Auditing
Disaster Recovery
Environmental Compliance
IT Risk Management
Incident Management
Internal Controls Management
Operational Risk Management
Policy Management

Integrated Risk Management

Audit Management
Compliance Management
Dashboard
Disaster Recovery
IT Risk Management
Incident Management
Operational Risk Management
Risk Assessment
Safety Management
Vendor Management

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Risk Management

Alerts/Notifications
Auditing
Business Process Control
Compliance Management
Corrective Actions (CAPA)
Dashboard
Exceptions Management
IT Risk Management
Internal Controls Management
Legal Risk Management
Mobile Access
Operational Risk Management
Predictive Analytics
Reputation Risk Management
Response Management
Risk Assessment

Vendor Management

Audit Management
Contact Management
Customer Database
Self Service Portal
Supplier Master Data
Transaction History
Vendor Maintained Profiles
Vendor Managed Inventory
Vendor Performance Rating
Vendor Qualification Tracking

Popular Alternatives

Popular Alternatives

Camms GRC Reviews & Ratings

Camms GRC

Camms, a Riskonnect Company
Scuba Reviews & Ratings

Scuba

Scuba Analytics
Onspring Reviews & Ratings

Onspring

Onspring GRC Software