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What is Mobile Service?

Expert Service Solutions has developed a versatile cloud-based application known as Mobile Service (MS) for managing field services, tailored to meet the demands of repair, maintenance, service, and construction sectors. This innovative tool equips field workers with superior customer support capabilities, real-time updates on job statuses, and efficient management of tickets, route planning, timesheets, service documentation, and payment processing, all while on-site. With Mobile Service, businesses of any scale can achieve a thorough understanding of their key operations, including scheduling, dispatching, GPS tracking, inventory management, and customer relationship oversight, among a host of other functionalities. The extensive features of this application not only improve workflow efficiency but also significantly boost productivity across diverse industries. Additionally, by facilitating seamless communication and organization, Mobile Service ensures that teams can respond swiftly to challenges and enhance their service delivery.

What is Hellotracks?

Hellotracks is a versatile location-based platform available for both mobile devices and web browsers, offering enhanced visibility and management capabilities for both field and office personnel. This service empowers office managers to create, assign, and monitor tasks as they happen in real-time. Meanwhile, field workers can retrieve job details, enter customer data, and refine their travel routes while actively working. Hellotracks aims to deliver a comprehensive solution for everyday operations across various sectors, including micro-mobility, repair and maintenance, public services, logistics, and distribution. By streamlining these processes, it contributes to increased efficiency and productivity in the workplace.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$10.00/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Expert Service Solutions

Date Founded

2003

Company Location

United States

Company Website

www.expertservicesolutions.com

Company Facts

Organization Name

Hellotracks

Date Founded

2014

Company Location

United States

Company Website

www.hellotracks.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Fleet Management

Dispatch Management
Employee Management
Fuel Management
GPS Tracking
Incident Reporting
Inspection Management
Inventory Management
Maintenance Management
Mileage Tracking
Motor Pool
Routing
Tire Management
VIN Lookup
Work Order Management

GPS Tracking

Alerts/Notifications
Asset Tracking
Driver Management
Historical Reporting
Mobile Tracking
People Tracking
Real Time Tracking
Routing
Status Tracking
Territory Management
Vehicle Tracking

Scheduling

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Interview Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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