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What is Modirum?

Three-Domain Secure (3DS or 3-D Secure) is a communication protocol utilizing XML that enables cardholders to confirm their identity with their card issuer during online transactions where physical cards are absent. This framework is essential in reducing the risk of unauthorized card-not-present transactions, thereby protecting merchants, issuers, and cardholders against potential fraud. By enabling the secure exchange of cardholder data among the main participants in a card-not-present transaction—including the cardholder, merchant, card issuer, and payment processor—3-D Secure significantly improves security measures. Initially developed by Visa in the early 2000s, the first iteration of this technology was branded as Verified by Visa (VbV). Furthermore, other prominent card networks have adopted technologies based on the 3-D Secure 1.0 standard, with MasterCard naming it MasterCard SecureCode (MCC), JCB International referring to it as J/Secure, and American Express marketing it as American Express SafeKey. One notable benefit of employing 3-D Secure is that it shifts the liability for fraudulent transactions from merchants to card issuers, which helps decrease the frequency of chargebacks. This system not only elevates consumer trust in online shopping but also strengthens the overall reliability of electronic payment infrastructures. As a result, the adoption of 3-D Secure is increasingly seen as a critical component in the fight against digital fraud.

What is Concourse - Disputes?

Concourse – Disputes is a comprehensive platform designed to streamline the entire workflow related to dispute management, overseeing the chargeback life cycle from the initial filing of a claim to its final resolution for both card issuers and acquirers. This powerful system adeptly addresses all aspects of managing disputes tied to electronic payment transactions, which include credit cards, debit cards, ATMs, POS systems, and mobile payments. It covers the creation and management of retrieval requests, chargebacks, representments, arbitration, and other tasks associated with disputes. Users have the flexibility to control dispute actions throughout the entire transaction life cycle, allowing them to initiate disputes based on the unique characteristics of each transaction. The platform is equipped to generate adjustments, chargebacks, representments, and a variety of other processes related to disputes. Furthermore, it simplifies compliance with network-specific dispute regulations from major entities such as Visa, MasterCard, Discover, and American Express. By incorporating internal processing protocols as unique workflow steps within dispute management strategies, it significantly boosts both efficiency and adherence to regulations. Ultimately, this all-encompassing system proves to be invaluable for organizations striving to refine their dispute resolution methodologies and ensure sustained operational success.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Modirum

Company Location

Estonia

Company Website

www.modirum.com

Company Facts

Organization Name

BHMI

Date Founded

1986

Company Location

United States

Company Website

www.bhmi.com/concourse-disputes/

Categories and Features

Categories and Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

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