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What is MongoTel?

Discover a flexible and intuitive business telephony solution that caters to everyone from large enterprises to small local businesses, as well as certified MongoTel resellers. With features that are adaptable to any team size and the ability for quick mass deployment, MongoTel is engineered to function effortlessly in the cloud environment. Our platform provides users with customization options, streamlined management tools for administrators, and cutting-edge features for callers, all of which contribute to fostering more impactful interactions. Thanks to our network of certified installers and dedicated technical support, users can expect an outstanding and efficient experience. At MongoTel, help is readily available, with our support team made up of the very specialists who created and are continuously improving our proprietary systems. This cloud-focused phone ecosystem enables you to connect with each client on a personal level, whether they are representing a business or are individual customers. Furthermore, our extensive suite of tools is designed to assist you in reaching out effectively to those genuinely interested in your products or services, significantly boosting your sales prospects. By leveraging these innovative solutions, you can ensure that your communication strategies are not only effective but also engaging.

What is Comcast Business VoiceEdge?

To fast-track your path to achievement, it is crucial to implement a reliable phone system that functions flawlessly across various locations and supports the applications and devices you use regularly. Our cloud-based PBX (private branch exchange) solution fulfills these needs and provides a host of benefits often found in traditional on-site PBX systems while eliminating the requirement for additional hardware and physical storage space. Comcast Business offers an extensive selection of hosted voice services designed for businesses of any size, all supported by the most expansive private voice-over-IP (VoIP) network in the country. When compared to conventional PBX solutions, VoiceEdge not only enhances performance but also decreases costs, simplifies management, and allows for greater scalability. Furthermore, our Business VoiceEdge Desktop App is now equipped with integrated Unified Communications tools that are essential for your organization’s connectivity. These features include a user-friendly softphone, voicemail access, screen sharing options, and integration with Chrome™, all consolidated on your desktop for optimal convenience and productivity. Consequently, these tools streamline your communication processes, enabling your team to operate more effectively and achieve greater success. By leveraging such advanced features, your business can ensure that it remains competitive in today's fast-paced environment.

Media

Media

Integrations Supported

Coalfire
DNSPerf
Delta Lake
Grabyo
ITP
Media Monitors
Oreka TR
RadiantOne
Singular
Teamstack
Vantage Point
Wade & Wendy
businessphone.com

Integrations Supported

Coalfire
DNSPerf
Delta Lake
Grabyo
ITP
Media Monitors
Oreka TR
RadiantOne
Singular
Teamstack
Vantage Point
Wade & Wendy
businessphone.com

API Availability

Has API

API Availability

Has API

Pricing Information

Free
Free Trial Offered?
Free Version

Pricing Information

$29.95/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

MongoTel

Date Founded

2011

Company Location

United States

Company Website

mongotel.com

Company Facts

Organization Name

Comcast

Company Location

United States

Company Website

business.comcast.com/enterprise/products-services/unified-communications/comcast-business-voiceedge

Categories and Features

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

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