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What is Monitera?

We monitor social media and various online platforms, analyzing the data we collect to protect you from potential risks. Our evaluations look not just at digital content, but also take into account your unique needs. Monitera collaborates with businesses and organizations that aim to make their mark on social media. Our diverse clientele includes well-known Turkish brands, digital agencies, PR and advertising companies, research institutions, and call centers. By utilizing insights gained from these collaborations, we engage in comprehensive online media surveillance and reporting, while also contributing to the development of brand strategies through the introduction of innovative products that meet future demands. We aid you in formulating impactful digital communication strategies by examining your brand's online reputation. Furthermore, we quickly identify data that suggests a potential crisis for your brand and provide thorough analyses of the situation and its potential spread. Our dedication ensures that you remain proactive in managing your online image, allowing you to navigate the digital landscape with confidence and foresight. In an ever-evolving digital world, staying ahead is not just an advantage; it’s essential for your brand's success.

What is Interactions Digital Roots?

With Interactions Digital Roots, you can effortlessly monitor, evaluate, and engage in conversations about your brand on social media through a unified platform. Our advanced artificial intelligence seamlessly gathers relevant customer interactions and insights from various online sources. Unlike traditional social listening and engagement tools that rely on user-set parameters and trending keywords to discover engagement opportunities, Digital Roots leverages AI to delve into social conversations and highlight the most impactful posts. This breakthrough eliminates the need for laborious manual searches, enabling you to concentrate on connecting with the most pertinent customers. Furthermore, by incorporating natural language processing and machine learning, our platform continually adapts, becoming more proficient at interpreting user behaviors and preferences over time, which guarantees that your engagement strategy stays effective. This not only boosts your brand’s visibility online but also cultivates stronger relationships with your audience, ultimately leading to increased customer loyalty and satisfaction. As you engage with your audience, you'll find more opportunities to refine your messaging and approach based on real-time insights.

Media

Media

Integrations Supported

Facebook
Instagram
X (Twitter)
LinkedIn
YouTube

Integrations Supported

Facebook
Instagram
X (Twitter)
LinkedIn
YouTube

API Availability

Has API

API Availability

Has API

Pricing Information

$50 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Monitera

Date Founded

2009

Company Location

Turkey

Company Website

www.monitera.com

Company Facts

Organization Name

Interactions

Date Founded

2004

Company Location

United States

Company Website

www.interactions.com/products/social-customer-care/

Categories and Features

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Categories and Features

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

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