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What is Moveworks?

The Moveworks AI platform combines advanced machine learning, conversational AI, and Natural Language Understanding (NLU) with deep connections to various enterprise systems, enabling full automation of IT support issue resolution. Our technology is designed to understand the specific language of businesses and the common challenges faced in IT support, allowing for instant assistance while also learning and enhancing its skills over time. Moveworks makes acquiring workplace support a seamless experience, ensuring that users encounter minimal obstacles. Central to our platform is the Intelligence Engine, a robust AI component that facilitates its operations. This innovative system transforms complex resources into straightforward solutions, significantly improving the overall user experience. By focusing on these advancements, we aim to optimize IT support processes and equip employees with effective tools for resolving their issues efficiently. In this way, Moveworks not only addresses immediate concerns but also contributes to a more productive workplace environment.

What is Graphlogic GL Platform?

The Graphlogic Conversational AI Platform offers a comprehensive suite that includes Robotic Process Automation for businesses, cutting-edge Conversational AI, and sophisticated Natural Language Understanding technology to develop innovative chatbots and voicebots. Additionally, it features Automatic Speech Recognition (ASR), Text-to-Speech (TTS) capabilities, and Retrieval Augmented Generation (RAG) pipelines powered by Large Language Models, enhancing its functionality. The platform's essential components encompass a robust Conversational AI Platform with Natural Language Understanding capabilities, RAG pipelines, and effective Speech to Text and Text-to-Speech engines, along with seamless channel connectivity. Furthermore, it provides an API Builder, a Visual Flow Builder, proactive outreach features, and comprehensive conversational analytics. Remarkably, the platform can be deployed in various environments, including SaaS, Private Cloud, or On-Premises, and supports both single-tenancy and multi-tenancy configurations, making it a versatile choice for diverse linguistic needs. With its extensive features, Graphlogic empowers enterprises to optimize customer interactions through advanced AI solutions.

Media

Media

Integrations Supported

AWS AI Services
Avaya Aura
ChatGPT
Facebook
Freshdesk
GENESYS
Google
Instagram
LINE
Onehouse
Salesforce
Telegram
Viber
WeChat
WhatsApp
Zendesk

Integrations Supported

AWS AI Services
Avaya Aura
ChatGPT
Facebook
Freshdesk
GENESYS
Google
Instagram
LINE
Onehouse
Salesforce
Telegram
Viber
WeChat
WhatsApp
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$75/1250 MAU/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Moveworks

Date Founded

2016

Company Location

United States

Company Website

www.moveworks.com/platform

Company Facts

Organization Name

Graphlogic

Date Founded

2023

Company Location

Serbia

Company Website

graphlogic.ai/

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

Machine Learning

Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization

Natural Language Processing

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Natural Language Processing

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

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