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CallShaperAn All-In-One Call Center Solution CallShaper’s cloud-driven software for call centers offers a straightforward approach to call management. Inbound and outbound call center managers benefit from CallShaper's dynamic, user-friendly, and adaptable platform for optimizing their operations. The platform is tailored to help call centers lower expenses and enhance return on investment. CallShaper collaborates with businesses to boost contact rates, monitor agent performance, manage leads and sales workflows, and optimize outreach efforts. Managers can easily route calls to different parties using the intuitive drag-and-drop interactive Voice Response (IVR) editor, which considers agent availability, type, and timing. CallShaper also enables call centers to examine databases to identify leads, whether landline or mobile, as well as manage Do Not Call list entries and track call abandonment rates, aiding customers in adhering to Telephone Consumer Protection Act (TCPA) regulations. Supervisors have the capability to upload leads in bulk, while agents can rely on call scripts to effectively address and resolve customer inquiries. Furthermore, with predictive and preview dialing features, marketing agents can streamline their call processes and gain insights into lead information prior to engaging with clients, thus enhancing overall productivity and efficiency.
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GelatoGelato simplifies the process of managing printing expenses while also contributing to environmental sustainability. As the leading cloud platform for printing, Gelato provides comprehensive content and print management solutions tailored for companies with multiple offices or those operating internationally. Users can effortlessly upload their designs and submit print orders, which are efficiently routed to the closest printing partner through Gelato's advanced algorithms. With a robust network of skilled printers spanning more than 70 countries, Gelato minimizes shipping distances, ensuring prompt delivery while reducing carbon footprints. This innovative approach not only streamlines the printing process but also supports environmentally conscious practices in the business world.
What is Multi-DNC Software?
The Multi-DNC software seamlessly connects your CNC machines and robots, improving communication for tasks like uploading, downloading, and drip feeding. It effectively manages your CNC programs, offsets, and parameters, with the added ability to automatically log probe data. Features such as secure editing, back plotting, and file comparison enhance its functionality. The software supports two-way communication for CNC tasks, providing both wired and wireless networking options for smooth file transfers. This cutting-edge solution frees CNC operators from the hassle of frequently moving between computers and machines, as they can easily retrieve files directly from the CNC control's CRT display. User access can be customized, allowing for restrictions on changes to setups and access to specific machines or cells, accommodating both individual and group needs. Furthermore, in the event of a tool breakage or the necessity to re-cut portions of a program, operators can restart from any point within the file, offering various methods that greatly improve operational flexibility. Overall, this advanced system not only simplifies CNC management but also significantly enhances productivity on the shop floor, ensuring a more efficient workflow.
What is MiCAT Planner?
MiCATPlanner provides users with remarkable adaptability in measurement by enabling the creation of customized measuring rules as needed. Operators are able to modify the quantity of measurement points, their configuration, and the operational speed of touch-trigger or scanning probes, taking into account the features' characteristics, dimensions, and other relevant factors. Furthermore, it's possible to implement multiple sets of rules simultaneously, accommodating specific manufacturing requirements or customer preferences, which can lead to a dramatic decrease of up to 95 percent in the time required to develop CMM part programs. This significant time savings not only reduces the labor expenses linked with programming components but also minimizes the risk of expensive and damaging probe collisions. To further enhance productivity, the system features a virtual pre-run measurement program that allows users to determine which characteristics, features, and measurement point sets to include or exclude from their measurement strategy. Moreover, it facilitates the automatic application of either individual or overarching measurement strategies across all part programs or specific ones, ensuring a streamlined and efficient approach. The system also provides insights into features that may not be measurable, such as cases involving absent GD&T or undefined probe angles, thereby enhancing transparency and overall effectiveness in the measurement workflow. By integrating these features, MiCATPlanner not only optimizes the measurement process but also empowers users with greater control and precision.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Spectrum CNC Technologies
Company Location
United States
Company Website
www.multi-dnc.com/products/multi-dnc/
Company Facts
Organization Name
Mitutoyo
Date Founded
1963
Company Location
United States
Company Website
www.mitutoyo.com/products-and-solutions/software/micat/
Categories and Features
Computer-Aided Manufacturing (CAM)
Automatic Feature Recognition
CAD
CNC Machining
Custom Commands
Raw Material Management
Toolpath Simulation