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What is MyIT CRM?

The MyIT CRM initiative is tailored to meet the needs of both solo and multi-employee computer repair businesses. Originally built on the now-obsolete and unsupported citecrm open source framework from SourceForge, the project has seen extensive improvements and bug resolutions since its launch. Crafted by industry professionals with firsthand experience in computer repair and servicing, MyIT CRM strives to provide the most relevant and effective free CRM solutions for this niche. Furthermore, we deeply appreciate the valuable input from our community via the forum, which facilitates the active identification and fixing of new features and issues. This collaborative model not only enhances user involvement but also enables them to contribute significantly to the software's ongoing development. We believe that transparency is essential, and therefore, we ensure that our code remains fully accessible at all times, reinforcing our dedication to openness. Our objective is to deliver the highest quality CRM software package—whether free or paid—explicitly designed for the computer repair and services industry. Additionally, we are committed to continuously gathering user insights, ensuring that our software adapts to the dynamic requirements of this sector. By doing so, we aim to foster a community-driven atmosphere that supports innovation and responsiveness.

What is LoomiDesk?

LoomiDesk is a comprehensive service management platform designed to help repair shops, service centers, and field service businesses digitize and streamline their operations through one centralized cloud-based system. The platform enables businesses to create and manage job cards, track repairs, maintain customer records, generate invoices, and oversee technician workflows with greater efficiency and accuracy. Service providers can automate customer communication through integrated WhatsApp notifications that deliver real-time updates about job progress, service status changes, and repair completion. LoomiDesk supports GST-compliant invoicing with branded PDF generation that includes detailed CGST, SGST, and IGST tax calculations for professional billing and accounting processes. Businesses can also print thermal receipts for quick customer handoffs at counters and service desks. The platform provides full job history tracking, allowing users to search past service records by customer, phone number, status, or service date while maintaining detailed audit trails for operational transparency. Team management and role-based permission controls help business owners assign tasks, manage technician access, and monitor employee activity securely across the organization. LoomiDesk supports multiple service industries including mobile phone repair, laptop servicing, air conditioning maintenance, vehicle repair, CCTV installation, medical equipment servicing, water purifier maintenance, UPS servicing, and solar maintenance operations. Multi-branch support enables franchise businesses and growing service companies to standardize workflows, branding, and operational procedures across multiple locations. The software includes analytics and reporting tools that provide insights into revenue trends, service volume, technician productivity, and overall business performance.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$4/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

MyIT CRM

Date Founded

2009

Company Website

myitcrm.sourceforge.net

Company Facts

Organization Name

LoomiDesk

Date Founded

2026

Company Location

India

Company Website

www.loomidesk.in

Categories and Features

Repair Shop

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

Categories and Features

Repair Shop

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

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