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Ratings and Reviews 0 Ratings
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What is NEXTDC?
NEXTDC, an Australian enterprise, excels in data center operations by providing exceptional services that guarantee scalable, secure, and reliable infrastructure for various industries. As a leader in the realm of digital infrastructure, NEXTDC addresses the growing demand for cloud and hybrid IT solutions, facilitating businesses in effortlessly connecting with premier cloud services, telecommunications networks, and IT providers. The design of their facilities prioritizes high standards of security and energy efficiency, showcasing a dedication to sustainability. Through their colocation services and broad connectivity options, NEXTDC enables organizations to strengthen their IT infrastructures and advance their digital transformation efforts while ensuring robust data protection and operational resilience. Their forward-thinking strategies not only enhance service offerings but also position them as an essential ally for companies facing the challenges of today’s technological environment. This commitment to innovation and support makes NEXTDC a key player in the evolving digital landscape.
What is ExpressConnect?
Boost your operational efficiency and enhance support services with ExpressConnect, a comprehensive solution designed for optimal maintenance of data centers. Our service is equipped with proactive failure detection capabilities that minimize downtime through advanced hardware monitoring of your servers, storage, and network infrastructures. Say goodbye to the complications of service calls, as our automated support system generates tickets based on real-time alerts, providing continuous coverage day and night. Each ticket is accompanied by fault diagnosis and insightful service information, keeping you consistently informed about your systems' health. With secure, agentless, and email-based functionalities, handling your service tickets is a simple task that can be performed from virtually anywhere at any time. You can conveniently upload relevant technical documents and communicate notes to foster direct collaboration with your engineers. Stay informed about your service tickets’ statuses in real-time and access historical data organized by agreement, location, or date for thorough analysis. Furthermore, ticket placement can be effortlessly integrated into your existing ITSM framework. Utilizing the support data provided, you can enhance your infrastructure project forecasts and fine-tune your maintenance coverage as needed. This comprehensive strategy not only simplifies your operations but also empowers you to adopt a proactive approach to managing your data center effectively, ensuring readiness for any potential challenges that may arise.
Integrations Supported
Amazon Web Services (AWS)
Azure ExpressRoute
Datadog
HPE OneView
Microsoft Azure
Microsoft Office 2021
Nagios Core
SolarWinds Access Rights Manager
Splunk Cloud Platform
WhatsUp Gold
Integrations Supported
Amazon Web Services (AWS)
Azure ExpressRoute
Datadog
HPE OneView
Microsoft Azure
Microsoft Office 2021
Nagios Core
SolarWinds Access Rights Manager
Splunk Cloud Platform
WhatsUp Gold
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Free
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
NEXTDC
Company Location
Australia
Company Website
www.nextdc.com
Company Facts
Organization Name
Service Express
Date Founded
1993
Company Location
United States
Company Website
serviceexpress.com/expressconnect/
Categories and Features
Data Center Management
Audit Trail
Behavior-Based Acceleration
Cross Reference System
Device Auto Discovery
Diagnostic Testing
Import / Export Data
JCL Management
Multi-Platform
Multi-User
Power Management
Sarbanes-Oxley Compliance
Categories and Features
Data Center Management
Audit Trail
Behavior-Based Acceleration
Cross Reference System
Device Auto Discovery
Diagnostic Testing
Import / Export Data
JCL Management
Multi-Platform
Multi-User
Power Management
Sarbanes-Oxley Compliance