Ratings and Reviews 13 Ratings

Total
ease
features
design
support

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • BlueFolder Reviews & Ratings
    114 Ratings
    Company Website
  • Kickserv Reviews & Ratings
    576 Ratings
    Company Website
  • Repair-CRM Reviews & Ratings
    37 Ratings
    Company Website
  • Resco Field Service+ Reviews & Ratings
    1 Rating
    Company Website
  • SuperOps Reviews & Ratings
    148 Ratings
    Company Website
  • FieldEdge Reviews & Ratings
    389 Ratings
    Company Website
  • Connecteam Reviews & Ratings
    3,625 Ratings
    Company Website
  • Digital Wrench Reviews & Ratings
    81 Ratings
    Company Website
  • Dispatch Science Reviews & Ratings
    22 Ratings
    Company Website
  • Canfigure Reviews & Ratings
    25 Ratings
    Company Website

What is NewWaySERVICE?

NewWaySERVICE is a comprehensive online software solution designed to efficiently handle service requests from customers across various industries. This platform enables users to monitor and oversee all types of service inquiries, including repairs and maintenance, ensuring that no request goes unnoticed. With NewWaySERVICE, each service request, or work order, can be meticulously tracked from inception to completion, allowing for precise documentation of the time invested by technicians on each task. Additionally, the software encompasses essential modules necessary for effective service department management, such as Work Orders, Equipment, Customer Management, Planning, Inventory, Service Contracts, Guarantees, and a Web Portal for easy access. By signing up for a free trial at NewWaySERVICE.com, you can explore its features and optimize your service operations without any initial investment. Once you experience the benefits firsthand, you'll likely find it indispensable for enhancing the efficiency of your service team.

What is Homeowner Central?

Homeowner Central was designed specifically for individuals constructing new homes. It provides interactive platforms customized for the unique requirements of both homeowners and builders alike. With user-friendly and engaging web portals, homeowners can obtain a vast array of information from virtually any device. This functionality enables builders to implement exceptional homeowner care programs effectively. The interactive homeowner portal offers detailed, room-by-room access to each unit, including essential items like operating manuals, maintenance schedules, warranties, and information about appliances. Meanwhile, the builder portal provides crucial access to project specifics, including trades, specifications, homeowner contacts, service requests, messaging, and deficiency reporting. Additionally, the service request management software is instrumental in tracking and handling warranty-related service requests from homeowners. Moreover, an app designed for deficiency reviews streamlines the predelivery inspection process and facilitates the signing-off of key releases, ensuring a smoother transition for new homeowners. Overall, Homeowner Central is dedicated to improving the experience for both builders and homeowners through its innovative solutions.

Media

Media

Integrations Supported

BuildTopia
FAST Builder Management System
NEWSTAR
QuickBooks Online

Integrations Supported

BuildTopia
FAST Builder Management System
NEWSTAR
QuickBooks Online

API Availability

Has API

API Availability

Has API

Pricing Information

$27/month/user or less
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OroLogic Inc.

Date Founded

1996

Company Location

Canada

Company Website

www.NewWaySERVICE.com

Company Facts

Organization Name

Constellation HomeBuilder Systems

Date Founded

2004

Company Location

Canada

Company Website

www.constellationhb.com/products/homeowner-central/

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Categories and Features

Home Builder

Accounting Management
Bid Management
CRM
Contract Management
Job Costing
Job Scheduling
Permit Management
Quotes / Estimates
Subcontractor Management
Supplier Management
Warranty / Service Management

Popular Alternatives

FieldEZ Reviews & Ratings

FieldEZ

FieldEZ Technologies

Popular Alternatives