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What is Newgen Enterprise Content Management?
Deliver an outstanding service experience to all clients, including internal teams and external partners, suppliers, employees, and other essential stakeholders. Manage a diverse range of service requests that include updating information, handling transactions, and executing complex business decisions, all supported by Newgen's low-code digital automation platform tailored for enterprise service management (ESM) scenarios. The realm of Enterprise Content Management software has evolved over time, adapting to new and emerging content forms in professional environments while remaining crucial for seamless business operations. Enterprise Content Management (ECM) involves a wide spectrum of processes and strategies aimed at effectively capturing, managing, and distributing content. Instead of depending on a single technology or approach, ECM utilizes a combination of tactics to improve critical information management. This organized information is then made available to employees, stakeholders, and customers, facilitating smooth communication and informed decision-making. By implementing strong ECM practices, organizations can significantly boost their productivity and agility in response to changing business demands. Additionally, a well-structured ECM system can foster collaboration and innovation, further driving success within the organization.
What is Newgen Content Services Platform?
It's essential to enhance your content-focused processes while enriching the context of your interactions. Industry experts characterize a Content Services Platform (CSP) as a holistic toolkit that organizations employ to meet their growing needs for managing content, data, and documentation in a systematic way. Unlike traditional ECM or content management systems, Newgen's CSP enables organizations to not only generate and collaborate on content but also to share, transform, and effectively harness it within business workflows to extract meaningful insights. The Newgen ECM suite comprises various components such as content services, process services, records management, and collaboration tools, all constructed on an advanced microservices framework. Besides these features, Newgen also addresses critical back-office and operational needs, offering customer-centric business solutions along with a comprehensive suite of integrated services designed for both large corporations and small to medium-sized enterprises. The diverse sectors that benefit from these innovative solutions include manufacturing, finance, government, insurance, and healthcare, highlighting the platform's adaptability and extensive relevance across multiple industries. This versatility makes Newgen’s CSP a valuable asset for organizations looking to optimize their operational efficiency and drive growth.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Newgen Software
Date Founded
1992
Company Location
United States
Company Website
www.newgensoft.com
Company Facts
Organization Name
Newgen Software
Date Founded
1992
Company Location
United States
Company Website
newgensoft.com/platform/content-services-platform/
Categories and Features
Enterprise Content Management (ECM)
Archiving & Retention
Collaboration Tools
Content Lifecycle Management
Digital Asset Management
Document Management
Electronic Signature
Information Governance
Mobile Access
Search
Version Control
Workflow Management
Categories and Features
Content Collaboration
Client Portal
Cloud Storage
Digital Asset Management
Document Creation / Editing
Document Management
Electronic Signature
Feedback Management
File Sharing
Messaging / Discussion
Real-Time / Interactive Editing
Roles / Permissions
Search
Version Control
Video / Image Editing
Workflow / Approval Process
Content Management
Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management
Enterprise Content Management (ECM)
Archiving & Retention
Collaboration Tools
Content Lifecycle Management
Digital Asset Management
Document Management
Electronic Signature
Information Governance
Mobile Access
Search
Version Control
Workflow Management