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What is NiCE Active 365 Management Pack?

Monitoring and Visualizing Microsoft 365 Performance The deployment of Microsoft 365 can involve numerous intricate components, including Teams, SharePoint, and Exchange, and while failures are rare, they cannot be entirely dismissed. Due to the interconnected nature of M365 elements, tracking the entire deployment can be quite challenging; for instance, while your Microsoft 365 Service Health Dashboard in the Admin Center may show no reported problems, users might still submit tickets indicating issues with logging into SharePoint. This complexity is alleviated by the NiCE Active 365 Management Pack, which effectively identifies and highlights performance issues linked to specific users, groups, or mailboxes. With advanced monitoring capabilities for both infrastructure and applications, organizations can enhance user experience, expedite troubleshooting processes, prevent outages, and ultimately ensure a smoother overall operation. By leveraging such tools, IT teams can proactively address potential issues before they escalate, fostering a more reliable and efficient Microsoft 365 environment.

What is IBM App Discovery Delivery Intelligence?

IBM® Application Discovery and Delivery Intelligence (ADDI) is an advanced analytical solution aimed at modernizing applications. Utilizing cognitive technologies, it adeptly examines mainframe applications, allowing users to quickly identify and understand the interconnections tied to any changes. This swift enhancement of mainframe applications can play a pivotal role in driving revenue and enabling faster returns on investments. In addition, by deepening the understanding of application complexity, ADDI aids in anticipating potential challenges, which in turn lowers application and development expenses. The platform supports the agile transformation of systems and applications, fully leveraging the advantages of hybrid cloud environments. With improved insights into applications, organizations can enhance productivity while mitigating risks, thus speeding up their digital transformation initiatives. Additionally, the rapid analytical capabilities of the platform allow users to discern relationships between various elements of IBM z/OS® applications, clarifying the potential ramifications of modifications. Users have the ability to swiftly pinpoint critical business rules, code snippets, and APIs, which empowers them to refine business processes and encourage innovation. With ADDI, companies can confidently steer their modernization initiatives while embracing future technological advancements, ensuring they remain competitive in a rapidly evolving landscape. Ultimately, this robust tool not only streamlines operations but also fosters a culture of continuous improvement and agility.

Media

Media

Integrations Supported

IBM Z
Microsoft 365
Microsoft Entra ID
Microsoft Exchange
Microsoft SharePoint
Microsoft System Center Operations Manager (SCOM)
Microsoft Teams
RadiantOne
Switch Automation

Integrations Supported

IBM Z
Microsoft 365
Microsoft Entra ID
Microsoft Exchange
Microsoft SharePoint
Microsoft System Center Operations Manager (SCOM)
Microsoft Teams
RadiantOne
Switch Automation

API Availability

Has API

API Availability

Has API

Pricing Information

on request
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

NiCE IT Management Solutions GmbH

Date Founded

1991

Company Location

Germany

Company Website

www.nice.de/

Company Facts

Organization Name

IBM

Date Founded

1911

Company Location

United States

Company Website

www.ibm.com/products/app-discovery-and-delivery-intelligence

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Data Analysis

Data Discovery
Data Visualization
High Volume Processing
Predictive Analytics
Regression Analysis
Sentiment Analysis
Statistical Modeling
Text Analytics

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