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What is Northstar KDS?

A Kitchen Display System (KDS) optimizes the workflow in kitchens, empowering chefs and personnel to focus on creating delicious meals and providing outstanding customer service. In addition to improving operational productivity, the KDS comes equipped with specialized features tailored for executive chefs, club managers, and analytical purposes, which facilitate smoother processes and better-informed choices. Its Time-to-Cook management feature ensures that all dishes are plated at the same time, while the Expo display monitors all cooking activities from both hot and cold prep areas. By offering a larger visual representation of orders, the KDS makes tasks easier for kitchen staff, and it can either replace or work alongside traditional printers, adding a layer of adaptability. The ability to customize text sizes and order displays allows for accurate tracking of each dish. Moreover, the inclusion of chef item summaries prevents any missed orders, while a quick item summary provides an instant glance at all items being prepared. Any modifications to orders are easily visible, which minimizes disruptions in the kitchen flow and fosters a more organized work atmosphere. This innovative system ultimately acts as a crucial asset, enhancing both the efficiency of operations and the clarity of communication within the bustling kitchen environment, making it an essential tool for modern culinary establishments.

What is Fidelity EPoS?

Our EPoS solution is crafted to enhance business operations, increase profitability, and improve the overall customer experience. We serve both medium-sized single-location businesses and larger organizations with multiple sites. If your enterprise operates in both the hospitality and retail sectors, you’ve found the ideal solution. Our integrated system is not only powerful but also flexible, designed to meet the varied needs of different industries. Through strategic partner integrations, we enhance our system's capabilities, streamlining ordering, delivery, and inventory management processes. As a company focused on service, we offer a full package that includes hardware supply and ongoing support. Moreover, we provide customized solutions for a wide range of sectors, including garden centers and student unions, ensuring that every business type gets the specialized attention it requires for optimal success. We are dedicated to your growth, continually adapting to the specific challenges your industry faces, and we believe that your achievements reflect our commitment to excellence.

Media

Media

Integrations Supported

BigCommerce
Magento
Mainstay Professional
Shopify
Suntek Reporting
WooCommerce
Xero

Integrations Supported

BigCommerce
Magento
Mainstay Professional
Shopify
Suntek Reporting
WooCommerce
Xero

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Northstar Technologies

Date Founded

2002

Company Location

United States

Company Website

globalnorthstar.com/KDS.php

Company Facts

Organization Name

Fidelity Systems

Date Founded

1991

Company Location

United Kingdom

Company Website

www.fidelitysystems.co.uk

Categories and Features

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Online Ordering

Integrated Gift Cards
Menu / Product View
Mobile Ordering
Push Notifications
Reporting / Analytics
Rewards / Loyalty Program
Secure Payment Processing
Store Locator
White-Label

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Restaurant POS

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

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