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What is OPERA Central Sales?

Oracle Hospitality OPERA Central Sales is specifically crafted to meet the requirements of a hotel's regional or global sales teams, featuring a lead-sending functionality that facilitates the communication of potential business opportunities to selected hotels. Users can effortlessly analyze year-to-date performance data for particular accounts or structures via the account production dashboard. By determining the forecast potential for an account, users can explore anticipated production more thoroughly, with comprehensive displays categorized by property, month, and specific days. Additionally, it encompasses customer and contact management functionalities, an account performance summary segmented into group and individual outputs, as well as lead management capabilities. The system is also designed to support FIT (negotiated) contracts and offers a detailed overview of room and function space inventory. Aimed at optimizing the sales process for extensive hotel chains, Oracle Hospitality OPERA Central Sales Cloud Service functions as a centralized platform for both regional and national sales teams. Furthermore, its seamless integration with Oracle Hospitality OPERA Property Cloud Service enables sales managers to quickly access critical account information, thus enhancing their operational efficiency. This streamlined approach ultimately fosters stronger sales strategies and informed decision-making, contributing positively to the growth of the hotel chain. Overall, the system not only simplifies processes but also empowers sales teams to maximize their effectiveness in a competitive industry.

What is Cogmento CRM?

Cogmento provides a complimentary cloud-based CRM solution that is specifically tailored for overseeing customer interactions and streamlining sales workflows. This top-tier CRM software enables users to efficiently convert leads into accounts, thereby improving customer acquisition strategies and ensuring faster deal closures from virtually anywhere. You can easily follow up with potential clients, identify key contacts, and manage numerous tasks with minimal effort. The platform's intuitive and customizable interface makes it simple to access all sales information in one place, enhancing your team's operational efficiency. By optimizing your sales pipeline, you can significantly increase productivity and ensure that every customer receives thorough support across all communication channels. Moreover, the system allows for tailored customer service, speeding up case resolutions and offering assistance on a global scale. It consolidates all customer data and support channels onto a single dashboard, facilitating prompt client support, accurate inquiry routing, and task assignment based on team members' skills and availability. Actively engaging with your clients will help build enduring relationships, while the platform also enhances your email marketing initiatives and leverages impactful social media channels to broaden your audience reach. Furthermore, the adaptability of the platform empowers businesses to modify their approaches in response to changing customer requirements, ensuring sustained relevance in a dynamic market. This adaptability is crucial for long-term success, as it allows businesses to remain agile and responsive to their clients' evolving needs.

Media

Media

Integrations Supported

Duve
Facebook
Google Cloud Platform
MeetingPackage
OPERA Cloud PMS
QuickBooks Online
Whistle Messaging
X (Twitter)

Integrations Supported

Duve
Facebook
Google Cloud Platform
MeetingPackage
OPERA Cloud PMS
QuickBooks Online
Whistle Messaging
X (Twitter)

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$2 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Oracle Hospitality

Date Founded

1977

Company Location

United States

Company Website

www.oracle.com/industries/hospitality/products/opera-central-sales.html

Company Facts

Organization Name

FreeCRM.com

Date Founded

2003

Company Location

United States

Company Website

www.freecrm.com

Categories and Features

Sales Force Automation

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Sales Force Automation

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

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