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What is OPERA Room Reservations?

Oracle Hospitality OPERA Room Reservations provides a comprehensive database to effectively manage room inventory, streamlining the process for a variety of reservation types such as individual, group, corporate, travel agent, multi-leg, multi-rate, and waitlisted bookings. This integrated platform is tailored for smooth reservation management across various locations and properties, featuring intuitive sales interfaces that aid agents in efficiently navigating the booking process. Moreover, it boasts automated multi-tiered rate and inventory management controls, accommodating intricate functions such as shared reservations and loyalty programs. By offering innovative solutions that allow for adjustments based on specific business requirements, the Oracle Hospitality OPERA Room Reservation System promotes the seamless exchange of crucial operations between the central system and property applications. Consequently, it creates a single repository for portfolio data, which significantly minimizes the steps needed to finalize reservations. This centralized database not only assures easy access to essential property information but also significantly boosts the efficiency of managing reservations. Ultimately, the system enhances operational effectiveness, ensuring that both staff and guests have a smoother experience throughout the reservation journey.

What is GuestRez?

The main online booking platform used for securing various types of accommodations, such as hotel rooms, lodges, cabins, and cottages, is structured to support both individual travelers and larger groups while also permitting discounts when appropriate. Designed for transactional use, this system is adaptable to seasonal changes and is an essential part of the services offered. To sustain the functionality of this booking system, a transaction fee is applied to each online reservation, which can be mitigated during the booking by including a ‘resort fee’ within Portfolio HMS®. Furthermore, Portfolio HMS® boosts its capabilities by allowing guests to make reservations through GuestRez®, ensuring a smooth and efficient booking process. The system oversees all elements of accommodations, including pricing structures and availability, which enables properties to customize room types, rates, market codes, and group codes according to their specific requirements. This tailored approach allows each property to effectively manage the booking options presented to guests, ensuring that their distinctive offerings are accurately showcased. Additionally, this flexibility not only enhances the guest experience but also improves occupancy rates by aligning availability with market demand.

Media

Media

Integrations Supported

Atomize
Bowo
FLEXIPASS
Fivestars
Heartland Payment Processing
MeetingPackage
Megasys Portfolio HMS
OPERA Cloud PMS
Sabre Red 360
Shift4

Integrations Supported

Atomize
Bowo
FLEXIPASS
Fivestars
Heartland Payment Processing
MeetingPackage
Megasys Portfolio HMS
OPERA Cloud PMS
Sabre Red 360
Shift4

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Oracle Hospitality

Date Founded

1977

Company Location

United States

Company Website

www.oracle.com/industries/hospitality/products/hotel-reservation-software/

Company Facts

Organization Name

Megasys

Company Location

United States

Company Website

megasyshms.com/guestrez/

Categories and Features

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Categories and Features

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

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