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What is OTRS STORM?

SOAR software significantly boosts the productivity of analysts, security operations centers (SOCs), and the broader organization by integrating automated workflows and inherent intelligence. It facilitates the prompt deployment of the right tools and personnel, leading to a rapid, unified response to incidents. With the implementation of automated IT security protocols, there is a notable decrease in both errors and delays. This technology empowers teams to quickly prioritize, evaluate, and manage threats, allowing them to focus on the most urgent matters. Moreover, it produces audit-proof documentation throughout the incident response process, which serves as a critical defense against potential future threats. Acting as an essential asset for security operation centers, Computer Security Incident Response Teams (CSIRTs), and various security factions, SOAR software endeavors to safeguard people, processes, and tools alike. The incident management features utilize automated response techniques, enabling security and operational teams to effectively mitigate threats promptly. Ultimately, the swift coordination of all security services and operations results in effective solutions to challenges. Additionally, SOAR platforms carefully record each response activity in a secure manner, which is vital for future forensic analyses and in preventing the recurrence of similar incidents. This thorough methodology not only enhances overall defenses but also cultivates an environment of ongoing improvement within security teams, reinforcing their capability to adapt to evolving threats. Enhanced communication and collaboration fostered by SOAR software further empower teams to respond to incidents with confidence and precision.

What is IBM QRadar SIEM?

As a leader in the industry, QRadar SIEM is engineered to outpace adversaries through improved speed, scalability, and accuracy. With the rise of digital threats and increasingly sophisticated cyber attackers, the role of SOC analysts has never been more critical. QRadar SIEM equips security teams to address contemporary threats proactively by integrating advanced AI, comprehensive threat intelligence, and cutting-edge resources, thereby enhancing analysts' capabilities. Whether you need a cloud-native solution designed for hybrid setups or a system to augment your existing on-premises infrastructure, IBM provides a SIEM solution tailored to your unique requirements. Additionally, IBM's enterprise-grade AI is designed to elevate the productivity and expertise of each member within the security team. By implementing QRadar SIEM, analysts can reduce the burden of time-consuming manual processes such as case management and risk assessment, enabling them to focus on vital investigations and remediation actions, ultimately strengthening their overall security posture. This innovative approach not only streamlines operations but also fosters a more resilient security environment.

Media

Media

Integrations Supported

Abstract Security
Baits
Claroty
Cyber Triage
Cyberint Argos Platform
Cyera
DomainTools
Dragos Platform
IBM QRadar EDR
Plurilock DEFEND
Proofpoint Adaptive Email Security
QSE
SOC Prime Platform
SecBI XDR
SecLytics Augur
Securden Password Vault
TruSTAR
Vectra AI

Integrations Supported

Abstract Security
Baits
Claroty
Cyber Triage
Cyberint Argos Platform
Cyera
DomainTools
Dragos Platform
IBM QRadar EDR
Plurilock DEFEND
Proofpoint Adaptive Email Security
QSE
SOC Prime Platform
SecBI XDR
SecLytics Augur
Securden Password Vault
TruSTAR
Vectra AI

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OTRS Group

Date Founded

2003

Company Location

Germany

Company Website

otrs.com/product-storm/

Company Facts

Organization Name

IBM

Date Founded

1911

Company Location

United States

Company Website

www.ibm.com/products/qradar-siem

Categories and Features

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Categories and Features

Incident Response

Attack Behavior Analytics
Automated Remediation
Compliance Reporting
Forensic Data Retention
Incident Alerting
Incident Database
Incident Logs
Incident Reporting
Privacy Breach Reporting
SIEM Data Ingestion / Correlation
SLA Tracking / Management
Security Orchestration
Threat Intelligence
Timeline Analysis
Workflow Automation
Workflow Management

Network Traffic Analysis (NTA)

Anomalous Behavior Detection
High Bandwidth Usage Monitoring
Historical Behavior Data
Identify High Network Traffic Sources
Network Transaction Visibility
Stream Data to IDR or Data Lake
Traffic Decryption

SIEM

Application Security
Behavioral Analytics
Compliance Reporting
Endpoint Management
File Integrity Monitoring
Forensic Analysis
Log Management
Network Monitoring
Real Time Monitoring
Threat Intelligence
User Activity Monitoring

Vulnerability Scanners

Asset Discovery
Black Box Scanning
Compliance Monitoring
Continuous Monitoring
Defect Tracking
Interactive Scanning
Logging and Reporting
Network Mapping
Perimeter Scanning
Risk Analysis
Threat Intelligence
Web Inspection

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