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What is Service Center?

Office Ally's Service Center is relied upon by over 80,000 healthcare practitioners and service organizations to effectively manage their revenue cycles. The platform offers functionality for verifying patient eligibility and benefits, as well as the ability to submit, amend, and monitor claims statuses online while also facilitating the reception of remittance advice. By supporting standard ANSI formats, data entry, and pipe-delimited formats, Service Center significantly enhances administrative efficiency and optimizes workflows for healthcare providers. Furthermore, this comprehensive tool empowers organizations to focus more on patient care by reducing the time spent on administrative duties.

What is Gentem?

Gentem Health transforms the reimbursement landscape by expertly managing the entire billing and revenue cycle while offering advance payments to private healthcare providers. Our platform ensures nothing slips through the cracks, serving as an all-encompassing hub for comprehending billing processes and monitoring vital metrics, which helps you keep a firm grip on your revenue streams. Understanding the essential role of cash flow and access to funding for the sustainable growth of your practice is a priority for us. By collaborating with Gentem, you can obtain the necessary working capital as we diligently submit, review, and follow up on your claims. Our team, composed of skilled professionals utilizing state-of-the-art technology, is dedicated to enhancing your collection efforts. This innovative technology aims to produce significant outcomes. Furthermore, our sophisticated analytical tools and AI-driven automations grant you unparalleled control over your practice's financial landscape. With real-time performance insights and prompt alerts, you will enjoy complete transparency in your claims process, ensuring that every claim receives proper attention and nothing is overlooked. Consequently, our platform enables healthcare providers to concentrate more on delivering exceptional patient care while we manage the intricacies of revenue administration. Ultimately, Gentem Health provides a strategic partnership that not only streamlines billing but also empowers your practice to thrive in a competitive environment.

Media

Media

Integrations Supported

Absolute EMR
AllegianceMD
AngelTrack
Attune Practice Management
Charm
CounSol.com
CureMD Practice Management Software
EHR 24/7®
Eyefinity Practice Management
Harris CareTracker
MedInformatix
NPAWorks
NextGen Healthcare EHR
Prevail Case Management System
Prompt
Raintree
SilkOne Cloud Chiropractic EHR
Unified Practice
Welligent EHR
WinSCP

Integrations Supported

Absolute EMR
AllegianceMD
AngelTrack
Attune Practice Management
Charm
CounSol.com
CureMD Practice Management Software
EHR 24/7®
Eyefinity Practice Management
Harris CareTracker
MedInformatix
NPAWorks
NextGen Healthcare EHR
Prevail Case Management System
Prompt
Raintree
SilkOne Cloud Chiropractic EHR
Unified Practice
Welligent EHR
WinSCP

API Availability

Has API

API Availability

Has API

Pricing Information

$0
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Office Ally

Date Founded

2000

Company Location

United States

Company Website

cms.officeally.com/lp/service-center

Company Facts

Organization Name

Gentem Health

Date Founded

2019

Company Location

United States

Company Website

gentem.com

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

EDI

AS2 Applications
AS2 Specification Compliance
Archiving & Retention
Certificate Management
Configuration Data Searching
Data Format Translator
Flexible Licensing
Full Logging
Labeling

Hospital Management

Accounting Integration
Appointment Management
Appointment Scheduling
Bed Management
Billing & Invoicing
Claims Management
In-Patient Management
Inventory Management
Medical Billing
Out-Patient Management
Patient Records Management
Physician Management
Policy Management
Revenue Management

Insurance Claims Management

CRM
Claims tracking
Customer portal
Document management
EDI data exchange integrations
Electronic claims
Fraud management
Reporting

Medical Billing

Claims Processing
Claims Scrubbing
Code & Charge Entry
Compliance Tracking
Customizable Dashboard
Dunning Management
Invoice History
Patient Eligibility Checks
Practice Management
Quotes/Estimates
Remittance Advice

Medical Practice Management

Claims Management
E-Prescribing
EMR / EHR
HIPAA Compliant
Insurance Eligibility Verification
Inventory Management
Multi-Office
Multi-Physician
Patient Billing
Patient Portal
Patient Records
Patient Registration
Patient Scheduling
Physician Scheduling

Revenue Cycle Management

Accounts Receivable
Claims Management
Collections Management
EHR/EMR Integration
For Healthcare
ICD-10 Compliance
Insurance Verification
Medical Billing
Patient Portal
Patient Registration
Patient Scheduling
Payment Processing

Categories and Features

Medical Billing

Claims Processing
Claims Scrubbing
Code & Charge Entry
Compliance Tracking
Customizable Dashboard
Dunning Management
Invoice History
Patient Eligibility Checks
Practice Management
Quotes/Estimates
Remittance Advice

Revenue Cycle Management

Accounts Receivable
Claims Management
Collections Management
EHR/EMR Integration
For Healthcare
ICD-10 Compliance
Insurance Verification
Medical Billing
Patient Portal
Patient Registration
Patient Scheduling
Payment Processing

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