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Apex Power Dialer

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What is Oki-Toki?

Oki-Toki Cloud Contact Center serves as a comprehensive solution tailored for contact centers across various sizes and sectors, ensuring they remain competitive as top-tier leaders. This platform boasts a Low-Code feature that enables rapid deployment of inbound, blended, or outbound projects, facilitating swift operational adjustments. Users can efficiently share agents among different teams, projects, and even companies, enhancing flexibility. It supports the integration of Toll-Free, Local, and Non-Geographic SIP Numbers, ensuring versatile communication options. The system also addresses missed calls through an effective Callback mode, which improves customer engagement. To boost employee performance, it incorporates an automatic motivation system that calculates bonuses and penalties, fostering a competitive environment. Additionally, automated KPI Tracking is integrated with Speech Analytics and Evaluation Sheets, providing insightful performance metrics. Dynamic scripts assist in standardizing responses while automating conversation triggers, enhancing the quality of customer interactions. Through performance analysis, the system evaluates each agent, team, and the overall Contact Center, ensuring continuous improvement. Moreover, the platform offers the flexibility to incorporate additional features such as chats, web-based messaging (WFM), CRM systems, dialers, and voice broadcasts, making it a robust choice for any contact center looking to optimize their operations. As a result, Oki-Toki not only streamlines communication processes but also enhances overall efficiency and effectiveness.

What is Apex Power Dialer?

Apex Power Dialer provides an exceptional method for agents to efficiently navigate through their leads. The ability to create customized dialer lists is one of its essential features, allowing users to filter and sort leads effectively. By minimizing obstacles for your sales team, you enable them to concentrate on both generating new opportunities and securing deals. Key Features • Organize and segment leads to keep your agents focused and productive. • The click-to-call feature allows for precise and effortless lead contact. • Your team can utilize text messaging as a communication option. • Built-in templates help ensure quick personalization of outreach efforts. • The user-friendly setup allows your team to start reaching out to leads and closing sales right away. The Apex Power Dialer serves as a strategic solution for businesses that prioritize every lead, ensuring their agents maximize productivity and efficiency. Moreover, with its seamless integration of various features, it empowers sales teams to maintain a consistent outreach strategy.