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What is OmniPCX Enterprise Communication Server?

In the current digital era, businesses are focused on boosting their competitive edge while offering employees the flexibility of hybrid work setups. A key element in this strategy is effective corporate communication, which is essential for promoting teamwork and improving customer service. The OmniPCX Enterprise Communication Server Purple (OXE Purple) facilitates effortless communication with both your staff and clients, regardless of where you are situated. With OXE Purple, every interaction can evolve into a significant relationship by embedding communication features directly into your business applications. To maintain seamless operations, the platform is equipped with secure, high-availability technology that ensures business continuity. By leveraging a hybrid cloud infrastructure, organizations can modernize their communication systems incrementally. This means not only can you communicate with your teams and clients from virtually anywhere, but you can also cut costs by integrating communication solutions into your private cloud environment, which takes advantage of virtualization and offers extensive scalability for easier maintenance across various locations. In addition, the platform presents robust call management features, such as group calls, line supervision, and advanced call filtering, which further enhance operational efficiency. Collectively, these capabilities contribute to cultivating a more adaptable and responsive business atmosphere, ultimately leading to improved outcomes and stronger relationships.

What is Blueface Hosted PBX?

The Blueface VoIP phone system guarantees that your business is equipped for any circumstance by enabling you to take calls on any device, regardless of your work setup—whether it’s remote, in an office, or a hybrid arrangement. This flexible cloud-based phone solution is tailored to accommodate businesses of all sizes and can be effortlessly adjusted to meet evolving demands. Start your path with Blueface today and discover a powerful IP business phone solution that supports your organization's growth. You can cut costs by minimizing line rental fees and potentially reducing your phone bills by as much as 40%. With over 60 features at your disposal, including IVR, Softphone capabilities for mobile and desktop, call recording, and more, our system offers extensive communication solutions. The self-service web portal empowers you with total control over your communication settings, while our diverse range of desk and DECT hardware options serves every level of your organization. Experience unlimited, high-quality audio conferencing through Blueface Unified Communications and Poly, and take your landline with you via the Blueface Softphone App, which also features recording options. Moreover, Blueface provides a comprehensive suite of continuity services to ensure that you stay connected at all times, enabling your business to function smoothly even during unexpected challenges. With such an extensive array of features and services, Blueface is dedicated to enriching your business communication journey, ensuring that you can adapt to the ever-changing landscape of modern work. This commitment to flexibility and scalability makes Blueface an invaluable partner for any organization aiming to thrive.

Media

Media

Integrations Supported

ALE Connect
Alcatel-Lucent Rainbow
OmniPCX RECORD Suite

Integrations Supported

ALE Connect
Alcatel-Lucent Rainbow
OmniPCX RECORD Suite

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Alcatel-Lucent

Date Founded

2014

Company Location

France

Company Website

www.al-enterprise.com/en/products/platforms/omnipcx-enterprise-communication-server

Company Facts

Organization Name

Blueface

Company Website

www.blueface.ie/

Categories and Features

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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