Ratings and Reviews 26 Ratings
Ratings and Reviews 0 Ratings
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CallShaperAn All-In-One Call Center Solution CallShaper’s cloud-driven software for call centers offers a straightforward approach to call management. Inbound and outbound call center managers benefit from CallShaper's dynamic, user-friendly, and adaptable platform for optimizing their operations. The platform is tailored to help call centers lower expenses and enhance return on investment. CallShaper collaborates with businesses to boost contact rates, monitor agent performance, manage leads and sales workflows, and optimize outreach efforts. Managers can easily route calls to different parties using the intuitive drag-and-drop interactive Voice Response (IVR) editor, which considers agent availability, type, and timing. CallShaper also enables call centers to examine databases to identify leads, whether landline or mobile, as well as manage Do Not Call list entries and track call abandonment rates, aiding customers in adhering to Telephone Consumer Protection Act (TCPA) regulations. Supervisors have the capability to upload leads in bulk, while agents can rely on call scripts to effectively address and resolve customer inquiries. Furthermore, with predictive and preview dialing features, marketing agents can streamline their call processes and gain insights into lead information prior to engaging with clients, thus enhancing overall productivity and efficiency.
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C2CRMClear C2 recognizes that each business has unique requirements. As a result, C2CRM has been crafted to let you choose the features that best suit your needs. Our CRM solution is not only budget-friendly but also adaptable as your business expands. C2CRM consists of four interchangeable modules that together form a comprehensive CRM package: Customer Service, Sales Automation, and Marketing Automation, all designed to enhance efficiency. At the heart of our offering is the C2CRM Relationship Management module, which serves as the foundation of our system. It encapsulates all the essential logic necessary for managing your business relationships effectively. Equipped with integrated dashboards and reporting tools, you can gain a holistic view of your accounts, contacts, activities, and automated workflows, ensuring that you are always informed and ready to make strategic decisions. This level of insight is crucial for driving growth and improving customer satisfaction.
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What is OnePageCRM?
OnePageCRM stands out as the pioneering sales CRM designed with an emphasis on action, empowering small and medium-sized enterprises to manage their sales processes effectively.
Key features include:
- Action-oriented sales approach: Every lead is transformed into actionable steps.
- Comprehensive logging: Keep track of calls, notes, and deals all on a single, easy-to-navigate page, streamlining the deal-closing process.
- Email integration: Effortlessly send customized emails in bulk, utilize tailored templates, monitor email engagement, and oversee all sales communications from one convenient location.
- Deal management: Organize deals through pipelines and generate quotes in mere seconds.
- Time-saving automation: Leverage intelligent sales automation tools to enhance productivity.
- Lead capture tools: Utilize our Browser Extension and Web Forms for efficient lead acquisition.
- Detailed analytics: Access custom reports and a real-time KPIs Dashboard for actionable insights.
- Mobile accessibility: Available on native iOS and Android apps for on-the-go management.
- App connectivity: Seamlessly integrate with popular applications such as Gmail, Outlook365, Mailchimp, WhatsApp, Wufoo, Xero, Help Scout, Evernote, Zapier, and many others.
- Exceptional customer support: Get assistance via email, phone, or chat, ensuring help is always within reach.
This comprehensive suite of features is designed to help users maximize their sales potential and improve overall efficiency.
What is EliteManufacturers?
Effectively manage your aftersales and work tickets by ensuring total transparency for all customers throughout the entire process. Track customer aftersales inquiries diligently and provide your teams with vital information, which will enable them to respond in a timely and effective manner. Reduce the time required for coordinating your engineers, giving them the autonomy to handle their tasks independently on-site, even without internet access. Gain a thorough understanding of the customer journey from the first lead to the final invoice, maintaining visibility at every step of the way. Communicate with your customers in real-time, using their preferred channels whenever necessary to enhance their experience. In addition, gather actionable data that can be easily reported throughout the entire process. Establish customizable triggers to connect with customers during key moments, which will also yield insights into the best communication methods and timing. Moreover, improve your decision-making capabilities by having access to both detailed data analyses and high-level summaries. This comprehensive approach not only keeps you attuned to your customers' needs but also boosts efficiency in your operations, ultimately leading to a more satisfied customer base. By prioritizing these strategies, you can foster stronger relationships and drive sustained business growth.
Integrations Supported
Chat Agents
Constant Contact Lead Gen & CRM
Emailable
Formstack
Funnelforms
GA Connector
JustCall
Mailchimp
Mailjet
Microsoft Power Platform
Integrations Supported
Chat Agents
Constant Contact Lead Gen & CRM
Emailable
Formstack
Funnelforms
GA Connector
JustCall
Mailchimp
Mailjet
Microsoft Power Platform
API Availability
Has API
API Availability
Has API
Pricing Information
$9.95 per user/month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
OnePageCRM
Date Founded
2010
Company Location
Ireland
Company Website
www.onepagecrm.com
Company Facts
Organization Name
Elite Dynamics
Date Founded
2015
Company Location
United Kingdom
Company Website
www.elitedynamics.co.uk/elitemanufacturers
Categories and Features
Contact Management
Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Healthcare CRM
Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics
Lead Capture
Business Card / Badge Scanning
Dashboard
Data Extraction
Lead Distribution
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Scoring
Online Forms
Lead Management
Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking
Real Estate CRM
Campaign Management
Client / Property Matching
Contact Management
Dashboard
Email Marketing
Interaction Tracking
Lead Management
Property Alerts
Referral Tracking
Segmentation
Sales Enablement
Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management
Sales Engagement
CRM Integration
Call Scripts / Call Steps
Email Sequences
Email Tracking / Automation
Lead Management
Reporting / Analytics
Sales / Voice Dialer
Sales Automation
Search
Task Management
Templates
Workflow Management
Sales Force Automation
Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management
Categories and Features
Contact Management
Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration
Job Shop
Billing & Invoicing
Capacity Management
Job Costing
Job Tracking
Order Management
Purchasing
Quality Control
Quotes / Estimates
Scheduling
Shipping Management
Traceability
Work Order Management
Lead Management
Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking
Manufacturing
Accounting Integration
ERP
MES
MRP
Maintenance Management
Purchase Order Management
Quality Management
Quotes/Estimates
Reporting/Analytics
Safety Management
Shipping Management
Transportation Dispatch
Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking