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What is OneShield Billing?

OneShield Billing is a comprehensive solution for managing payments and receivables, specifically tailored for Property & Casualty (P&C) insurers across personal, commercial, and specialty domains. This platform adeptly handles every aspect of the billing cycle, including invoicing, reconciliations, and detailed reporting, which in turn enhances operational efficiency, speeds up profitability, and enriches customer engagement. It manages the entire billing lifecycle, enabling tasks such as invoice generation, monitoring of payables and receivables, and swiftly resolving inquiries from both customers and partners. Notable features of the platform include web portal access, integrated commission management, flexible equity-based billing, as well as customizable payment and delinquency plans, all contributing to a significant improvement in service delivery for both agents and clients. OneShield Billing can function as a standalone solution or as part of the broader OneShield Enterprise suite, providing straightforward configuration options for both on-premises and cloud deployment. This versatility allows insurers to adjust the system effectively to suit their unique operational requirements, ultimately fostering a more efficient billing environment. Additionally, the platform’s user-friendly interface and robust support services further enhance its appeal to insurers seeking to optimize their billing processes.

What is Ivans eServicing?

Handling inquiries about retail agent policies, billing, claims, and payments often demands significant dedication, particularly in larger organizations. Ivans eServicingâ„¢ optimizes these workflows, removing the need for manual processing of individual requests. Furthermore, retail agents gain instant access to answers directly within their management systems, which simplifies their responsibilities considerably. Our mission is to promote automation for all stakeholders, and Ivans eServicing creates a seamless link to the customer self-service platforms used by retail agents. This method greatly cuts down on the time spent on administrative tasks, which is essential as agents tend to favor MGAs that enhance their workflow efficiency. By providing quick access to critical information regarding policies, billing, claims, and payments, retail agents can stay focused within their systems without interruptions. Since the process of paying for insurance is rarely enjoyable, it is crucial to make it as simple as possible. Additionally, allowing insured customers to pay their premiums directly through the self-service portal of their retail agent not only improves convenience but also promotes a more efficient experience overall. This comprehensive approach ultimately fosters a more productive relationship between agents and their clients, leading to enhanced satisfaction and loyalty.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OneShield

Company Location

United States

Company Website

oneshield.com/knowledge_hub/oneshield-enterprise-billing-solution/

Company Facts

Organization Name

Ivans

Date Founded

1983

Company Location

United States

Company Website

www.ivans.com/for-mgas/products/ivans-eservicing/

Categories and Features

P&C Insurance

Billing & Invoicing
Broker / Agent Portal
Claims Management
Commission Management
Customer Portal
Document Management
Insurance Rating
Marketing Automation
Policy Management
Quote Management
Reinsurance Administration
Underwriting Management

Categories and Features

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