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What is OpenText CX-E Voice?

CX-E seamlessly integrates with top communication platforms such as Avaya, Cisco, Microsoft, Mitel, and NEC, whether installed on-premises or utilized in the Cloud, significantly enhancing existing telephony and email infrastructures. It features cutting-edge capabilities, including end-to-end encryption for voice messages, ensuring maximum security. Users can take advantage of a mobile application that offers single number reach, smart call forwarding, clear delineation between personal and business calls, inbound call screening, and safeguarding of personal mobile numbers. The system effectively compiles voicemail, email, and fax into a single inbox, simplifying user access. Additional functionalities include text-to-speech, voicemail transcription, and secure messaging options. With speech-enabled technology, individuals can manage their calendars, emails, faxes, and voicemails without needing to use their hands or eyes. Moreover, the federated presence feature allows users to set personalized greetings that reflect their calendar schedules. CX-E supports multiple attendants, incorporates speech recognition interfaces, offers customizable greetings for various departments, provides multilingual support, and allows for scheduled messages. It also facilitates personalized automated outreach via phone calls or text messages, boosting communication efficiency overall. This all-encompassing solution is meticulously engineered to enhance communication workflows and significantly elevate productivity levels in any organization. Furthermore, its versatility ensures that businesses of all sizes can tailor the system to meet their specific needs and improve their operational effectiveness.

What is MikoPBX?

MikoPBX provides a robust phone system renowned for its high efficiency, remarkable reliability, and a wide array of features. Users can choose to implement it on-site via hardware setup or utilize it on various cloud services, including Google Cloud, Amazon Web Services, and Microsoft Azure. A standout aspect of MikoPBX is that it is offered as a free telephone solution, delivering all vital business functions without any associated costs. The user-friendly web interface is packed with functionalities such as call recording, conference calling, voicemail, call transfers, call pickup, call queues, an interactive voice response (IVR) setup, and customizable rules for inbound and outbound calls. Moreover, users can manage holiday schedules and set preferences for night-time calls effortlessly. The system's ability to incorporate globally developed plugins and modules further enhances its adaptability to meet specific business needs. A significant advantage of MikoPBX is its lack of user licensing fees, making it an affordable option for companies aiming to grow without the burden of additional costs for new personnel or call recording features. This capacity for scalable growth ensures that organizations can enhance their communication capabilities while keeping their infrastructure strong. Ultimately, MikoPBX stands out as an exemplary solution for businesses seeking both efficiency and cost-effectiveness in their communication systems.

Media

Media

Integrations Supported

AWS Cloud9
Avaya one-X Communicator
BroadConnect Team-One
Cisco Unified Communications Manager
Gmail
Google Cloud Platform
MiVoice Business
Microsoft 365
Microsoft Authenticator
Microsoft Azure
Microsoft Exchange
Momence

Integrations Supported

AWS Cloud9
Avaya one-X Communicator
BroadConnect Team-One
Cisco Unified Communications Manager
Gmail
Google Cloud Platform
MiVoice Business
Microsoft 365
Microsoft Authenticator
Microsoft Azure
Microsoft Exchange
Momence

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$100 per request
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

XMedius

Date Founded

1993

Company Location

Canada

Company Website

www.xmedius.com/en/unified-communications/xm-connect/

Company Facts

Organization Name

MikoPBX

Company Location

United States

Company Website

www.mikopbx.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

PBX

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