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What is OpenText Insight?

Modern litigation, investigations, and compliance challenges demand advanced tools designed to minimize costs and risks while increasing the chances of favorable outcomes. The OpenTextâ„¢ Insight eDiscovery platform is tailored to accelerate document review tasks, regardless of their size. With a suite of features that streamline the review process, Insight not only cuts down on expenses but also helps in quickly pinpointing vital information. These eDiscovery platforms are essential for legal teams as they assist in the identification, analysis, review, classification, and production of electronically stored information (ESI) relevant to various legal issues, including litigation and compliance requirements. By utilizing sophisticated machine learning and data analytics, these platforms manage to reduce review expenses, lower data volumes, enhance workflow efficiency, and enable faster access to critical data. The impressive search functionalities of the platform allow for swift reviews of even complex field and text queries across extensive document collections, with intricate searches completing in just seconds. Consequently, legal teams are empowered to navigate the increasing intricacies of legal data demands with confidence and precision. As the landscape of legal challenges continues to evolve, having such robust tools becomes indispensable for any legal practice aiming for success.

What is Credgenics?

Credgenics is a software-as-a-service platform that caters to over 75 lending institutions and is known for its cutting-edge, AI-driven features that facilitate digital-first strategies, including multi-channel communications, digital collections, calling, predictive dialing, and litigation management. Additionally, it offers capabilities for digital payments, field collections, comprehensive dashboards, analytics, and more, handling an impressive USD$2 billion in non-performing assets and USD$6 billion in delinquent loans. With a management portfolio of 22 million retail loans, the platform generates around 50 million digital communications on a monthly basis, showcasing its extensive reach and effectiveness. Our preferred solution for digital recovery consistently delivers remarkable outcomes, such as a 20% boost in resolution rates and an impressive 80% recovery rate on delinquent accounts. It also achieves a 25% enhancement in collection efforts, a 60% increase in the efficiency of legal processes, and a 40% rise in the productivity of field agents. Moreover, users benefit from a 40% reduction in collection costs, a 30% decrease in the time required to collect, and a significant fivefold return on investment, illustrating its value to lenders. This comprehensive approach not only streamlines collections but also empowers lenders to optimize their operations and achieve better financial results.

Media

Media

Integrations Supported

Microsoft 365
Microsoft SharePoint
Oracle Cloud Infrastructure
SAP Cloud Platform
SAP HANA
SAP SuccessFactors
Salesforce

Integrations Supported

Microsoft 365
Microsoft SharePoint
Oracle Cloud Infrastructure
SAP Cloud Platform
SAP HANA
SAP SuccessFactors
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OpenText

Date Founded

1991

Company Location

Canada

Company Website

www.opentext.com/products-and-solutions/products/discovery/ediscovery/insight

Company Facts

Organization Name

Credgenics

Date Founded

2019

Company Location

India

Company Website

www.credgenics.com

Categories and Features

eDiscovery

Case Analytics
Compliance Management
Discussion Threads
Document Indexing
Document Tracking
Full Text Extraction
Keyword Search
Metadata Extraction
Topic Clustering

Categories and Features

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

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