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What is OpenText Managed Detection and Response (MDR)?

OpenText Managed Detection and Response (MDR) is a purpose-built, cloud-native cybersecurity platform designed to help managed service providers (MSPs) deliver advanced protection to small and midsize businesses. Supported by a world-class 24/7/365 security operations center staffed with certified experts and threat hunters, OpenText MDR offers continuous monitoring, rapid incident response, and proactive threat hunting. The platform integrates seamlessly with over 500 third-party security tools, delivering a unified security management console that provides comprehensive visibility across endpoints, networks, and cloud workloads. It incorporates automated security orchestration, automation, and response (SOAR) alongside security information and event management (SIEM) to streamline threat detection, prioritization, containment, and remediation workflows in near real-time. OpenText MDR leverages global threat intelligence aggregated from more than 35 sources to enhance detection capabilities and reduce false positives. The solution includes integrated vulnerability management and advanced antivirus capabilities with script-based threat detection to guard against sophisticated attacks. Flexible subscription pricing with no minimum contracts allows organizations to adopt and scale the solution as needed. Deployment is simplified with no hardware or on-premises infrastructure requirements, reducing IT complexity and costs. OpenText MDR also offers simplified ticketing and vulnerability management workflows that enhance operational efficiency across security environments. This scalable, comprehensive platform equips MSPs to protect SMB clients effectively while minimizing risk and response times.

What is Ingalls MDR?

Our Managed Detection and Response (MDR) service is meticulously designed for exceptional threat detection, active threat hunting, and anomaly recognition, providing responsive guidance through a robust defense-in-depth strategy that consistently monitors and synthesizes data from various sources, including network activities, endpoints, and logs. Unlike traditional Managed Security Service Providers (MSSPs), our methodology prioritizes proactive threat prevention over mere reactive measures. To accomplish this, we utilize state-of-the-art technologies in cloud computing and big data analytics, along with sophisticated machine learning algorithms, all backed by a premier incident response team in the cybersecurity sector that accurately identifies risks to your systems. Our approach integrates a combination of high-quality commercial solutions, open-source tools, and proprietary resources to guarantee the utmost precision in monitoring. In addition, our collaboration with Cylance enables us to provide unmatched endpoint threat detection and prevention through their groundbreaking solution, CylancePROTECT(â„¢), ensuring our clients receive the most effective protections available today. This dedication to harnessing cutting-edge technology and fostering expert partnerships distinguishes us as frontrunners in the realm of proactive cybersecurity solutions. Furthermore, our continuous investment in innovation and excellence reaffirms our commitment to safeguarding our clients against evolving cyber threats.

Media

Media

Integrations Supported

CylanceENDPOINT
Google Business Profile
Microsoft 365

Integrations Supported

CylanceENDPOINT
Google Business Profile
Microsoft 365

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OpenText

Date Founded

1991

Company Location

Canada

Company Website

www.webroot.com/us/en/business/products/managed-detection-and-response

Company Facts

Organization Name

Ingalls Information Security

Date Founded

2009

Company Location

United States

Company Website

www.iinfosec.com/managed-detection-and-response-services/

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