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What is Opendock?

Opendock is a digital platform designed for scheduling dock appointments specifically for warehouses and various facilities, offering detailed visibility into scheduling on daily, weekly, and monthly bases, including information on arriving carriers, their anticipated arrival times, and the kinds of loads they will deliver. This cutting-edge system empowers warehouses to publish their schedules online, allowing carriers the convenience of self-booking their appointments. Moreover, users have the ability to track the entry and exit times of every truck associated with an appointment, with this data being automatically logged and reflected in a carrier scorecard. In addition to appointment management, Opendock offers insightful analytics that measure on-time arrivals, late arrivals, cancellations, no-shows, and rescheduling occurrences, along with calculating the average lead times for cancellations. By optimizing these tasks, Opendock not only boosts operational efficiency but also fosters greater accountability in the logistics industry, ultimately contributing to a more organized and effective workflow for all parties involved. Such advancements in scheduling technology are set to revolutionize how warehouses and carriers interact and manage logistics.

What is Appointment Reminder?

Since 2010, Appointment Reminder has successfully diminished the chances of missed appointments and increased client loyalty by employing automated messaging and phone calls for scheduling purposes. Our goal is to help you reduce the time spent on phone communications, enabling you to focus more on providing exceptional services to your clients. This solution proves advantageous across multiple sectors, whether you run a hair salon, a massage therapy center, a law office, a medical facility, a tattoo studio, an insurance agency, or an auto repair shop, to name a few. Furthermore, Appointment Reminder also accommodates scheduling for services conducted at the client's location, such as HVAC maintenance, pest control, and computer networking installations. By integrating this system, you can improve customer satisfaction while sidestepping the significant expenses tied to unnecessary travel. Businesses that implement automated appointment reminders often see a significant decline in cancellation rates and no-shows, resulting in a smoother and more profitable operation. Additionally, the user-friendly nature of our platform ensures that managing appointments is a breeze for both you and your clients, fostering a more organized scheduling experience. Ultimately, embracing this technology can lead to a more streamlined workflow and enhanced overall service delivery.

Media

Media

Integrations Supported

Axle
Beats

Integrations Supported

Axle
Beats

API Availability

Has API

API Availability

Has API

Pricing Information

$6000 per year per facility
Free Trial Offered?
Free Version

Pricing Information

$49 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Loadsmart

Date Founded

2014

Company Location

United States

Company Website

opendock.com

Company Facts

Organization Name

Graphite Systems

Date Founded

2011

Company Location

United States

Company Website

appointmentreminder.org

Categories and Features

Dock Scheduling

Alerts/Notifications
Automated Scheduling
Calendar Management
Document Management
Load Status Tracking
Multi-Location
Online Booking
Recurring Appointments
Rules-Based Scheduling
Self Service Portal

Categories and Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

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