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Ratings and Reviews 0 Ratings
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TraceEngineA premier authority in case management systems has introduced a specialized software designed for skip tracing, named TraceEngine, which enhances the speed, ease, and efficiency of the process. Powered by the advanced PoloniousEngine, it draws on two decades of expertise in delivering top-tier investigation software. With a cloud-based framework that ensures reliable hosting and security, users can set up the system in less than ten minutes. The initial 30 days of usage are complimentary, and ongoing support is available for a monthly fee of $165, with no long-term contracts required, allowing users to cancel whenever they wish. TraceEngine boasts robust functionalities tailored specifically for skip tracing, enabling users to handle a greater volume of cases and increase their business opportunities. The intuitive interface allows for easy assignment of cases to investigators via a straightforward search and select feature, and if any case details are missing from the system, an interactive widget facilitates their quick addition. This software not only streamlines the workflow but also empowers users to maximize their operational effectiveness in the field of skip tracing.
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CallShaperAn All-In-One Call Center Solution CallShaper’s cloud-driven software for call centers offers a straightforward approach to call management. Inbound and outbound call center managers benefit from CallShaper's dynamic, user-friendly, and adaptable platform for optimizing their operations. The platform is tailored to help call centers lower expenses and enhance return on investment. CallShaper collaborates with businesses to boost contact rates, monitor agent performance, manage leads and sales workflows, and optimize outreach efforts. Managers can easily route calls to different parties using the intuitive drag-and-drop interactive Voice Response (IVR) editor, which considers agent availability, type, and timing. CallShaper also enables call centers to examine databases to identify leads, whether landline or mobile, as well as manage Do Not Call list entries and track call abandonment rates, aiding customers in adhering to Telephone Consumer Protection Act (TCPA) regulations. Supervisors have the capability to upload leads in bulk, while agents can rely on call scripts to effectively address and resolve customer inquiries. Furthermore, with predictive and preview dialing features, marketing agents can streamline their call processes and gain insights into lead information prior to engaging with clients, thus enhancing overall productivity and efficiency.
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PoloniousPolonious serves as an investigation management workflow solution that adheres to ISO27001 standards, built upon three foundational principles: 1 - Security 2 - Process orientation 3 - Adaptability and customization This framework empowers users to design workflows that not only safeguard data and evidence in a secure, ISO27001 certified manner but also streamline compliance with regulatory obligations with minimal hassle, thanks to workflows that are inherently compliant. Furthermore, the platform eliminates the need for costly and time-intensive coding alterations, allowing users to make modifications independently through an intuitive graphical user interface (GUI). Additionally, Polonious offers the capability to generate comprehensive reports on case outcomes, timelines, and financial metrics, which can be analyzed by case types, investigators, and investigation statuses. This functionality not only demonstrates value to higher management but also aids in pinpointing inefficiencies, paving the way for enhanced operational productivity. By leveraging these insights, organizations can continually refine their investigation processes to achieve better results.
What is OptOut AI?
OptOut AI provides an effective solution to the newly revised TCPA regulations, which require businesses to acknowledge a range of opt-out phrases that extend beyond the basic "STOP." As a result, expressions like "Please take me off your list" and "I wish to stop receiving messages" are now considered legitimate opt-out requests.
With OptOut AI, businesses can efficiently recognize and manage these requests articulated in everyday language, thus ensuring they remain compliant with legal standards. Adopting OptOut AI not only mitigates the risk of incurring TCPA penalties but also shields companies from costly legal disputes that may arise due to non-compliance. Moreover, this cutting-edge tool allows organizations to concentrate on their primary activities while still meeting regulatory requirements effectively. In this way, businesses can enhance both their operational efficiency and their customer satisfaction.
What is Concord Consent & Compliance?
Cultivating trust and loyalty among your users is essential, and it is equally important to reduce opt-outs and drop-offs while complying with the latest data privacy regulations. Our extensive client library, paired with powerful APIs, facilitates the seamless automatic recording of various consent events, including cookie consent, acceptance of terms of service, and actions such as signing up for newsletters or opting into SMS communications. By implementing our user-friendly code for data privacy widgets, you can enhance user confidence, allowing them easy access to their communication preferences and privacy options. It is crucial to promptly address data privacy inquiries as required by laws like CCPA and GDPR, which encompasses the handling of data subject access requests (DSARs). You can effortlessly integrate our solutions with your current technology systems for marketing and personalization by providing them with necessary consent and compliance data or by transferring user information into Concord. Moreover, you will be able to track and manage the status of your verified data privacy requests, ensuring a smooth transition from acceptance to completion while fostering transparency throughout the entire process. Prioritizing user privacy and streamlining consent management not only builds trust but also contributes to a more secure and user-centric experience, reinforcing the bond between your brand and its users. In doing so, you create an environment where users feel valued and respected, which can lead to long-term relationships.
Media
No images available
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
$0.005/msg
Free Trial Offered?
Free Version
Pricing Information
$49 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Formcertify
Company Website
formcertify.com/optoutai
Company Facts
Organization Name
Concord
Date Founded
2018
Company Location
United States
Company Website
www.concord.tech/product/consent-compliance
Categories and Features
Compliance
Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
ISO Compliance
Incident Management
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation
Categories and Features
Consent Management Platforms
Additional Users / Permissions
Automatic Cookie-Blocking
CCPA Compliance
CMS Integration
Cookie Crawling
Design/Branding Customization
Fingerprinting
GDPR Compliance
IAB Compliance
Reporting / Analytics
Responsive Design
Subdomains Compatibility
Tag Manager Integration
Whitelabel Solution
Data Privacy Management
Access Control
CCPA Compliance
Consent Management
Data Mapping
GDPR Compliance
Incident Management
PIA / DPIA
Policy Management
Risk Management
Sensitive Data Identification