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What is Optius Digital OSS?

Optius Digital OSS provides a comprehensive array of pre-integrated modules that address Service Order, Service/Resource Activation, Provisioning, and Inventory Management across diverse network infrastructures such as fiber, copper, wireless, and hybrid setups. With its sophisticated order orchestration and intelligent assignment features, the platform ensures services are activated accurately on the first attempt, minimizing errors and enhancing reliability. Designed by a forward-thinking communications service provider equipped with vast operational knowledge, Optius emerges as a modern and effective solution in the industry. It offers a unified system that combines both software and services, simplifying key functions like data management, process optimization, reporting, configuration, integration, testing, training, and maintenance under one cohesive service umbrella. Moreover, Optius effortlessly connects with Customer Relationship Management (CRM), Billing, and Workforce Management (WFM) systems, making it a versatile choice for organizations. This all-encompassing solution not only supports the digital transformation of businesses but also provides adaptable options for integrating with current Back Office Support Systems (BSS) or leveraging partnered solutions. By opting for Optius, organizations can significantly boost their operational efficiency, enhance service delivery, and position themselves for future growth in an evolving marketplace. Overall, the flexibility and comprehensive nature of Optius make it an invaluable asset for any organization looking to optimize its operations.

What is CygNet?

Recently, there has been a significant movement towards "Customer Centricity," which indicates a shift from a Resource-centric model to a Service-centric framework for OSS solutions, seamlessly merging Fulfillment and Assurance operations. Central to this evolution is the CygNet Service Management Platform (SMP), which is fundamental to the leading CygNet Service Fulfillment and Assurance systems. Acknowledging the vital importance of maintaining accurate and up-to-date physical inventory in the OSS-BSS value chain, the CygNet SMP utilizes an autodiscovery engine that captures exact, real-time resource inventory data directly from the network. A key highlight of the CygNet Autodiscovery engine is its integrated correlation algorithms, which skillfully "stitch" together end-to-end circuits across multiple vendors and technologies, encompassing L1, L2, and L3 layers. This functionality not only facilitates the automatic discovery of network-facing services but also broadens the scope to include customer-facing services, significantly bolstering overall service delivery. By adopting this innovative approach, organizations are better equipped to respond to customer demands while simultaneously enhancing their operational efficiency and effectiveness in service management. As a result, the CygNet SMP plays a pivotal role in shaping how companies interact with their clients and optimize their internal processes.

Media

Media

Integrations Supported

Keepgo
TxtFlo

Integrations Supported

Keepgo
TxtFlo

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SaskTel International

Date Founded

1986

Company Location

Canada

Company Website

www.sasktelinternational.com

Company Facts

Organization Name

NMSWorks Software

Company Location

India

Company Website

www.nmsworks.co.in

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

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