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What is Optum Collaborate?

Streamline your communication strategies by centralizing documents, directories, and other essential resources in our secure, cloud-based storage system. Reduce excessive phone conversations, monitor availability instantly, and encourage multitasking for faster reply times. Foster transparency and accountability by assigning tasks to yourself and your colleagues. Maintain compliance with healthcare regulations pertaining to privacy and security through customized reporting options. Enhance your workflows to increase efficiency and decrease the likelihood of errors, which will ultimately result in enhanced overall performance. By leveraging these tools, you can also create a more collaborative environment that supports team growth and innovation.

What is CharmConnect?

Clear communication and effective teamwork are vital elements in delivering exceptional healthcare to patients. Studies show that nearly two-thirds of medical errors can be attributed to inadequate communication within healthcare teams. Therefore, fostering collaboration among healthcare providers is essential to improve the coordination of patient diagnoses and treatment plans. Charmconnect plays a pivotal role in enhancing communication amongst providers and stakeholders involved in patient care by providing instant access to crucial health information, which forms the basis for meaningful care discussions. The platform’s external chat feature allows providers to securely engage with colleagues across various practices or hospitals about patient issues and share medical records. Furthermore, care teams can create specific Patient channels for individual patients or their caregivers, which enables uninterrupted communication and quicker responses to health inquiries. This innovative strategy not only minimizes health risks stemming from communication delays but also cultivates a more streamlined healthcare environment. By integrating such advanced tools, healthcare teams can fundamentally change their interactions, ultimately leading to a more collaborative and agile patient care experience. In essence, the adoption of these technologies represents a significant leap forward in the pursuit of patient safety and quality care.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Optum Collaborate

Company Website

optumcollaborate.optum.com

Company Facts

Organization Name

CharmConnect

Company Website

www.charmhealth.com/connect/

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