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What is Oracle Digital Insurance Platform?

Oracle's Digital Insurance Platform empowers insurance providers with advanced tools to develop innovative solutions and deliver exceptional digital experiences for their clients. This comprehensive platform streamlines various aspects, from sales channels to back-office operations, enabling rapid product launches and seamless adaptability to market shifts. By utilizing real-time analytics, insurers gain essential insights that enhance their decision-making capabilities. The system supports both individual and group life insurance, as well as annuities, by consolidating underwriting, policy administration, billing, and claims management into a unified framework. Health insurers benefit from improved enrollment processes, efficient premium billing, and faster claims processing, which contribute to higher member satisfaction through personalized and transparent services. Additionally, the platform enhances the bancassurance paradigm by ensuring immediate connectivity between banking institutions and insurance companies, promoting efficiency, consistency, and trustworthiness. This integrated approach cultivates a more agile insurance landscape, ultimately providing advantages for both service providers and their clientele while fostering a culture of innovation in the industry.

What is Ivans eServicing?

Handling inquiries about retail agent policies, billing, claims, and payments often demands significant dedication, particularly in larger organizations. Ivans eServicingâ„¢ optimizes these workflows, removing the need for manual processing of individual requests. Furthermore, retail agents gain instant access to answers directly within their management systems, which simplifies their responsibilities considerably. Our mission is to promote automation for all stakeholders, and Ivans eServicing creates a seamless link to the customer self-service platforms used by retail agents. This method greatly cuts down on the time spent on administrative tasks, which is essential as agents tend to favor MGAs that enhance their workflow efficiency. By providing quick access to critical information regarding policies, billing, claims, and payments, retail agents can stay focused within their systems without interruptions. Since the process of paying for insurance is rarely enjoyable, it is crucial to make it as simple as possible. Additionally, allowing insured customers to pay their premiums directly through the self-service portal of their retail agent not only improves convenience but also promotes a more efficient experience overall. This comprehensive approach ultimately fosters a more productive relationship between agents and their clients, leading to enhanced satisfaction and loyalty.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Oracle

Date Founded

1977

Company Location

United States

Company Website

www.oracle.com/financial-services/insurance/

Company Facts

Organization Name

Ivans

Date Founded

1983

Company Location

United States

Company Website

www.ivans.com/for-mgas/products/ivans-eservicing/

Categories and Features

Insurance Claims Management

CRM
Claims tracking
Customer portal
Document management
EDI data exchange integrations
Electronic claims
Fraud management
Reporting

Categories and Features

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