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What is Oracle Guided Learning?

Oracle Guided Learning acts as a robust digital adoption tool that provides in-app support, helping companies accelerate, broaden, and maintain their cloud transformation initiatives with greater efficiency. This innovative platform empowers administrators to effectively disseminate updates, monitor ongoing changes, and deliver training resources to users precisely when they are needed, integrating smoothly into their daily tasks. By leveraging a variety of in-app guides such as messages, process guides, step guides, smart tips, and beacons, users can craft a customized learning experience applicable to any business process. Additionally, boosting user engagement and adoption is achievable by incorporating multimedia content like videos, images, text, and links into each guide, thus facilitating timely updates, fostering user empowerment, and enhancing the overall experience. The Oracle Guided Learning Console centralizes the management of configurations, content, and analytics in one accessible location, providing a dedicated environment for enterprise collaboration and organization. This approach not only streamlines the learning process but also guarantees that organizations can swiftly adapt to the evolving needs of their users. Ultimately, by fostering a culture of continuous learning, businesses can ensure their workforce is well-equipped to thrive in the digital landscape.

What is FAQPRIME?

It is widely recognized that a poorly implemented onboarding strategy, coupled with insufficient self-service support, can result in users quickly abandoning your product. In the highly competitive landscape of today, this is a risk that businesses cannot afford to ignore. Faqprime stands out as an advanced knowledge management platform that utilizes artificial intelligence to enhance customer support and increase user engagement. It offers a diverse range of features, including personalized onboarding tours, contextual assistance within the application, prompts that encourage feature usage, in-app surveys, Net Promoter Score (NPS) tools, a product education academy, and a specific section for product updates. Moreover, Faqprime provides a customizable, SEO-optimized knowledge base that supports free SSL and custom domains. Designed for effortless integration with existing systems, the platform accommodates various multimedia formats and showcases advanced search functionalities. Additionally, Faqprime’s analytics deliver real-time insight into user engagement, enabling businesses to refine their support resources and improve user experience, ensuring that users stay engaged. With its extensive array of features, Faqprime not only aids in enhancing user satisfaction but also proves indispensable for businesses striving to improve retention rates. Ultimately, its capability to drive user engagement and streamline support processes makes it a vital asset for any organization aiming for success.

Media

Media

Integrations Supported

Amazon S3
CSS
Calendly
Dailymotion
Freshdesk
Intercom
Loom
Mixpanel
Oracle Cloud Infrastructure
Oracle University
Segment
Slack
Vidyard
Vimeo
YouTube
Zapier
Zendesk

Integrations Supported

Amazon S3
CSS
Calendly
Dailymotion
Freshdesk
Intercom
Loom
Mixpanel
Oracle Cloud Infrastructure
Oracle University
Segment
Slack
Vidyard
Vimeo
YouTube
Zapier
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Oracle

Date Founded

1977

Company Location

United States

Company Website

www.oracle.com/education/guided-learning/

Company Facts

Organization Name

FAQPRIME

Company Website

www.faqprime.com

Categories and Features

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

Categories and Features

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

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