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Ratings and Reviews 0 Ratings
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What is Oracle Intelligent Advisor?
Oracle Intelligent Advisor equips service agents to deliver precise and customized guidance to each customer. This cutting-edge decision automation solution allows business users to establish rules that guarantee the advice provided is both consistent and straightforward, significantly improving the efficiency and personalization of customer interactions. Customers are empowered to independently address both simple and complex issues. Through the utilization of intelligent online interviews, users obtain tailored advice that fits their unique circumstances. Business users can effortlessly configure this guidance using either a web browser or a desktop development tool, streamlining the process. Moreover, these users can design and manage rules without the need for a programmer's assistance, further enhancing usability. The platform's capability to facilitate the creation and execution of decision-making services directly in a web browser eliminates the necessity for any separate desktop software installation or management. In addition, this solution centralizes distinct application logic, making it easy to disseminate decision-making rules among all relevant parties. By improving service efficiency and promoting collaboration among teams, Oracle Intelligent Advisor ultimately delivers a comprehensive approach to customer service that benefits both agents and customers alike. This ensures a more cohesive and efficient operational environment.
What is FICO Blaze Advisor?
As the leading tool for authoring rules from FICO and recognized as the foremost decision rules management platform worldwide, FICO® Blaze Advisor® significantly improves the handling of high-volume operational decisions. This cutting-edge solution provides organizations across various industries with a scalable framework that promotes unmatched agility and effectiveness in making informed, transparent, and superior business decisions. Users of Blaze Advisor enjoy a range of methods for drafting, testing, deploying, and overseeing rules, utilizing features like decision trees, scorecards, decision tables, graphical decision flows, and customized templates. Furthermore, it facilitates the monitoring of business performance through user-defined events, enabling strategic orchestration and champion/challenger scenarios to be established. Its powerful capabilities for impact and decision analysis not only deliver valuable insights but also create diverse pathways for developing and refining the strategies essential for achieving success. Additionally, Blaze Advisor fosters collaboration among teams, ensuring that everyone is aligned towards common objectives while navigating the complexities of the market. Ultimately, Blaze Advisor empowers organizations with the essential tools required to thrive in a rapidly changing business environment.
Integrations Supported
Oracle Cloud CX
Oracle Knowledge Management
Oracle Service
TotalEclipse
Vertica
Integrations Supported
Oracle Cloud CX
Oracle Knowledge Management
Oracle Service
TotalEclipse
Vertica
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Oracle
Date Founded
1977
Company Location
United States
Company Website
www.oracle.com/cx/service/intelligent-advisor/
Company Facts
Organization Name
FICO
Date Founded
1984
Company Location
United States
Company Website
www.fico.com
Categories and Features
Decision Support
Application Development
Budgeting & Forecasting
Data Analysis
Decision Tree Analysis
Monte Carlo Simulation
Performance Metrics
Rules-Based Workflow
Sensitivity Analysis
Thematic Mapping
Version Control
Categories and Features
Business Rules Management Systems (BRMS)
Access Control / Permissions
Code Development Environment
Deploy Across Platforms
Flexible Hosting Options
Lifecycle Management
No Code Development
Simulation
Validation Tools
Decision Support
Application Development
Budgeting & Forecasting
Data Analysis
Decision Tree Analysis
Monte Carlo Simulation
Performance Metrics
Rules-Based Workflow
Sensitivity Analysis
Thematic Mapping
Version Control