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Ratings and Reviews 0 Ratings
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What is Oracle Intelligent Advisor?
Oracle Intelligent Advisor equips service agents to deliver precise and customized guidance to each customer. This cutting-edge decision automation solution allows business users to establish rules that guarantee the advice provided is both consistent and straightforward, significantly improving the efficiency and personalization of customer interactions. Customers are empowered to independently address both simple and complex issues. Through the utilization of intelligent online interviews, users obtain tailored advice that fits their unique circumstances. Business users can effortlessly configure this guidance using either a web browser or a desktop development tool, streamlining the process. Moreover, these users can design and manage rules without the need for a programmer's assistance, further enhancing usability. The platform's capability to facilitate the creation and execution of decision-making services directly in a web browser eliminates the necessity for any separate desktop software installation or management. In addition, this solution centralizes distinct application logic, making it easy to disseminate decision-making rules among all relevant parties. By improving service efficiency and promoting collaboration among teams, Oracle Intelligent Advisor ultimately delivers a comprehensive approach to customer service that benefits both agents and customers alike. This ensures a more cohesive and efficient operational environment.
What is Infor Augmented Intelligence Service?
The Infor Augmented Intelligence Service (AIS) serves as a comprehensive solution designed to enhance decision-making processes by integrating artificial intelligence and machine learning into the fundamental operations of businesses. This innovative service provides customized Infor science resources tailored to align machine learning models with an organization’s specific goals, ensuring that AI and ML applications continue to deliver value as the enterprise evolves. AIS includes a managed infrastructure, seamless software delivery, and continuous support, enabling the development, implementation, and maintenance of machine learning models without the need for in-house data science expertise. By leveraging AIS, companies can automate repetitive tasks, improve their responses to various incidents, and gain valuable predictive analytics, ultimately leading to greater operational efficiency and more informed strategic decisions. With a design focused on swift implementation, the service boasts the potential for a substantial return on investment within just 90 days, motivating organizations to adopt cutting-edge technologies. Furthermore, AIS not only facilitates immediate improvements but also positions businesses to navigate and succeed in a future shaped by data-driven insights. Overall, AIS significantly enhances the ability of enterprises to thrive within a landscape that increasingly relies on data analytics for success.
Integrations Supported
Oracle Cloud CX
Oracle Knowledge Management
Oracle Service
Integrations Supported
Oracle Cloud CX
Oracle Knowledge Management
Oracle Service
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Oracle
Date Founded
1977
Company Location
United States
Company Website
www.oracle.com/cx/service/intelligent-advisor/
Company Facts
Organization Name
Infor
Date Founded
2002
Company Location
United States
Company Website
www.infor.com/technology/augmented-intelligence-service
Categories and Features
Decision Support
Application Development
Budgeting & Forecasting
Data Analysis
Decision Tree Analysis
Monte Carlo Simulation
Performance Metrics
Rules-Based Workflow
Sensitivity Analysis
Thematic Mapping
Version Control
Categories and Features
Artificial Intelligence
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Decision Support
Application Development
Budgeting & Forecasting
Data Analysis
Decision Tree Analysis
Monte Carlo Simulation
Performance Metrics
Rules-Based Workflow
Sensitivity Analysis
Thematic Mapping
Version Control