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Ratings and Reviews 0 Ratings
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What is Oracle Intelligent Advisor?
Oracle Intelligent Advisor equips service agents to deliver precise and customized guidance to each customer. This cutting-edge decision automation solution allows business users to establish rules that guarantee the advice provided is both consistent and straightforward, significantly improving the efficiency and personalization of customer interactions. Customers are empowered to independently address both simple and complex issues. Through the utilization of intelligent online interviews, users obtain tailored advice that fits their unique circumstances. Business users can effortlessly configure this guidance using either a web browser or a desktop development tool, streamlining the process. Moreover, these users can design and manage rules without the need for a programmer's assistance, further enhancing usability. The platform's capability to facilitate the creation and execution of decision-making services directly in a web browser eliminates the necessity for any separate desktop software installation or management. In addition, this solution centralizes distinct application logic, making it easy to disseminate decision-making rules among all relevant parties. By improving service efficiency and promoting collaboration among teams, Oracle Intelligent Advisor ultimately delivers a comprehensive approach to customer service that benefits both agents and customers alike. This ensures a more cohesive and efficient operational environment.
What is Mercur Business Control?
Discover the ultimate solution for optimizing Performance Management and enhancing Business Intelligence. The groundwork for improved performance and long-term growth is laid through effective planning and thorough business analysis. By utilizing Mercur Business Control, you acquire a fast, user-friendly, adaptable, and cost-efficient tool designed for budgeting, forecasting, reporting, analysis, and managing strategic objectives. Successful organizations rely on prompt decision-making backed by trustworthy data. Mercur Business Control tackles the challenges of performance management that your organization encounters, allowing you to focus on what is truly essential. This platform efficiently manages large data sets, transforming them into actionable insights with remarkable ease. Our intuitive business intelligence dashboards enable you to monitor your business's performance, identify trends, and make informed decisions grounded in extensive insights into both financial and operational metrics. As a result, Mercur Business Control not only optimizes your processes but also equips you with the tools necessary to capitalize on new growth opportunities. With such capabilities, you can anticipate market shifts and respond proactively, ensuring your organization remains competitive.
Integrations Supported
Infor CloudSuite ERP
Infor M3
Microsoft Dynamics 365 Business Central
Microsoft Excel
Microsoft Word
Oracle Cloud CX
Oracle Fusion Cloud Procurement
Oracle Knowledge Management
Oracle Service
PowerPoint
Integrations Supported
Infor CloudSuite ERP
Infor M3
Microsoft Dynamics 365 Business Central
Microsoft Excel
Microsoft Word
Oracle Cloud CX
Oracle Fusion Cloud Procurement
Oracle Knowledge Management
Oracle Service
PowerPoint
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Oracle
Date Founded
1977
Company Location
United States
Company Website
www.oracle.com/cx/service/intelligent-advisor/
Company Facts
Organization Name
Mercur Solutions
Date Founded
1976
Company Location
United Kingdom
Company Website
www.mercur.com/Solutions/performancemanagement-businessintelligence
Categories and Features
Decision Support
Application Development
Budgeting & Forecasting
Data Analysis
Decision Tree Analysis
Monte Carlo Simulation
Performance Metrics
Rules-Based Workflow
Sensitivity Analysis
Thematic Mapping
Version Control
Categories and Features
Budgeting
"What If" Scenarios
Asset Planning
Balance Sheet
Capital Asset Planning
Cash Management
Consolidation / Roll-Up
Forecasting
General Ledger
Income Statements
Multi-Company
Multi-Department / Project
Profit / Loss Statement
Project Budgeting
Run Rate Tracking
Version Control
Business Performance Management
Ad Hoc Reports
Ad hoc Analysis
Budgeting & Forecasting
Consolidation / Roll-Up
Dashboard
Key Performance Indicators
Predictive Analytics
Qualitative Analysis
Quantitative Analysis
Scorecarding
Strategic Planning
Decision Support
Application Development
Budgeting & Forecasting
Data Analysis
Decision Tree Analysis
Monte Carlo Simulation
Performance Metrics
Rules-Based Workflow
Sensitivity Analysis
Thematic Mapping
Version Control
Financial Reporting
"What If" Scenarios
Audit Trail
Balance Sheet
Cash Management
Consolidation / Roll-Up
Forecasting
General Ledger
Income Statements
Multi-Company
Multi-Department / Project
Profit / Loss Statement