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What is Oracle Retail Xstore Point of Service?

Cloud-based omnichannel retail solutions facilitate exceptional cross-channel experiences for shoppers. By fine-tuning operations, businesses can reduce costs, enhance productivity, empower their workforce, and improve customer support. Craft meaningful physical and digital shopping spaces by obtaining real-time insights into customer behaviors and needs throughout their shopping journey. Equip your store associates with in-depth knowledge of customer preferences via advanced and flexible POS systems. Maintain excellent customer service while monitoring order shipments and their statuses. Furthermore, provide your team with resources that boost customer satisfaction before and after transactions. With immediate access to accurate inventory data, you can optimize in-store processes and workflows efficiently. Empower your store associates with robust point-of-service capabilities that enrich customer engagements. In addition, mobile-friendly solutions deliver the shopping experiences that modern consumers expect, complete with visibility into inventory and customer insights. This comprehensive strategy is vital for retailers looking to thrive in a fast-changing market landscape, ensuring they meet and exceed customer expectations at every touchpoint. Ultimately, embracing these innovations can lead to lasting customer loyalty and a competitive edge.

What is CT Mobile?

Transform customer engagement by obtaining mobile access to Salesforce even when offline. By integrating CT Mobile with the CT product suite, you can greatly enhance your sales efforts and increase the efficiency of your field teams. This application is specifically designed to optimize the sales cycle, allowing you to concentrate on achieving customer success. With CT Mobile, your field team's productivity is elevated through AI-powered features that cater to your unique customer requirements, all while ensuring you can access critical data from Salesforce at any time, irrespective of your internet connection. This guarantees that you remain on track for your scheduled appointments with all the necessary information at your fingertips. A simple click grants you access to essential details such as accounts, contacts, contracts, and special requests, thereby simplifying your workflow. By taking advantage of the additional features within CT Mobile, your sales team can automate routine tasks, thereby expediting their daily operations. Moreover, you can further enhance sales effectiveness by developing tailored modules for presentations, retail execution, order management, and many other functionalities, which ultimately leads to improved outcomes for your organization. Such a holistic strategy not only maximizes efficiency but also ensures that your team is consistently well-informed and ready for any situation. In doing so, you create an environment where customer satisfaction can thrive and business objectives are more readily achieved.

Media

Media

Integrations Supported

Apple Pay
Google Pay
Oracle APEX
Oracle Analytics Cloud
Oracle MICROS POS
Oracle Retail
SAP Cloud Platform
Salesforce
Salesforce Commerce Cloud
Salesforce Customer 360
Salesforce Service Cloud
Samsung Pay

Integrations Supported

Apple Pay
Google Pay
Oracle APEX
Oracle Analytics Cloud
Oracle MICROS POS
Oracle Retail
SAP Cloud Platform
Salesforce
Salesforce Commerce Cloud
Salesforce Customer 360
Salesforce Service Cloud
Samsung Pay

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Oracle

Company Location

United States

Company Website

www.oracle.com/retail/omnichannel/#rc30p1

Company Facts

Organization Name

Customertimes

Company Location

Ukraine

Company Website

ctsoftware.net/ct-mobile/

Categories and Features

Retail POS Systems

Barcode Scanning
Commission Management
Discount Management
Gift Card Management
Inventory Management
Loyalty Program Support
Pricing Management
Returns Tracking
Sales Tracking
Touch Screen
eCommerce

Categories and Features

Audit

Alerts / Notifications
Audit Planning
Compliance Management
Dashboard
Exceptions Management
Forms Management
Issue Management
Mobile Access
Multi-Year Planning
Risk Assessment
Workflow Management

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Mobility

App Management
Barcode Scanning
Compliance Management
Content Management
Data Collection
Data Management
File Management
Forms Automation
Mobile Messaging
Remote Access
Remote Systems Monitoring

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

Retail POS Systems

Barcode Scanning
Commission Management
Discount Management
Gift Card Management
Inventory Management
Loyalty Program Support
Pricing Management
Returns Tracking
Sales Tracking
Touch Screen
eCommerce

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

Sales Force Automation

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

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