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What is Oracle Unity Customer Data Platform?
Consolidate customer information from a variety of online, offline, and external sources to create a unified and adaptable real-time view of every individual client. The Oracle Unity Customer Data Platform harnesses the power of machine learning to suggest the most impactful next actions within existing business processes. It integrates back-office data with customer relationship management (CRM) information to produce an all-encompassing 360-degree view of each customer. By consistently gathering customer signals and refreshing the profile in real time, Oracle Unity guarantees that you always have the most current insights into your clientele. Streamline and unite all your data sources—whether they stem from online, offline, or first-, second-, and third-party origins—into a seamless and interconnected customer profile. Effectively link distinct identities across various devices, channels, and platforms. Utilize advanced privacy and identity management tools to build a cohesive and easily accessible profile. Additionally, enhance and oversee data quality by consolidating all information, including real-time behavioral signals, in a centralized system, which ensures that your customer insights are not only accurate but also actionable. This holistic strategy empowers businesses to react to customer requirements with unprecedented speed and effectiveness, ultimately leading to improved customer satisfaction and loyalty. By prioritizing real-time updates and data integrity, organizations can stay ahead of market trends and adapt their strategies accordingly.
What is Bridg?
Introducing a revolutionary customer data platform tailored specifically for traditional retailers and consumer packaged goods brands. With Bridg, the transformation of credit and debit transactions into loyalty programs empowers businesses to execute loyalty strategies that cater to each individual customer. Consequently, retailers and CPG brands unlock access to deep insights, precise marketing tools, and comprehensive performance metrics that were once exclusive to online enterprises. Bridg’s exceptional offline identity resolution technology offers unparalleled accuracy and high match rates, enabling the linkage of transactions to individual customers, regardless of the payment methods they utilize in physical stores or online. Users can take advantage of pre-built standard dashboards to visualize essential customer behaviors or seamlessly integrate with their preferred business intelligence systems; for those in pursuit of more intricate analysis, SQL capabilities are provided for advanced queries. Additionally, real-time updates to customer profiles ensure that businesses can continually unearth valuable insights that inform their strategies. This forward-thinking approach not only boosts customer engagement but also fosters stronger brand loyalty through a more profound understanding of consumer habits, ultimately driving business growth and innovation. By leveraging Bridg, retailers can adapt to the evolving landscape of consumer expectations, positioning themselves for future success.
Integrations Supported
Accenture Cloud Trade Promotion Management
Argent
Cisco AnyConnect
Cognizant
Decimal
Deloitte Compliance Suite
EVOSYS TELEMATICS
Kinetica
Oracle Advertising
Oracle BlueKai
Integrations Supported
Accenture Cloud Trade Promotion Management
Argent
Cisco AnyConnect
Cognizant
Decimal
Deloitte Compliance Suite
EVOSYS TELEMATICS
Kinetica
Oracle Advertising
Oracle BlueKai
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Oracle
Date Founded
1977
Company Location
United States
Company Website
www.oracle.com/cx/customer-data-platform/
Company Facts
Organization Name
Bridg
Date Founded
2012
Company Location
United States
Company Website
bridg.com
Categories and Features
Customer Data Platforms (CDP)
Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling
Categories and Features
Customer Data Platforms (CDP)
Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling