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What is Otto Engineer?

Meet Otto Engineer, a groundbreaking AI assistant that autonomously tests and enhances its own programming code until it reaches peak performance. This sophisticated agent transforms the landscape of AI-driven coding by running its code and verifying its precision in real-time. Should any errors arise, Otto relentlessly refines the code until all issues are rectified, ensuring a flawless outcome. Built using web containers, Otto serves as a runtime environment capable of executing Node.js and OS commands directly within the browser, leveraging a virtual, in-memory file system for efficiency. Users can easily start a new chat to interact with Otto, watching it execute commands and modify code through an integrated terminal and code editor seamlessly. Otto excels in installing and managing npm packages, modifying its TypeScript settings, and even generating its own tests, which facilitates a smooth and productive coding journey. With Otto at your side, developers can finally bid farewell to the frustrations of encountering dysfunctional or fabricated code. Embrace the exciting future of programming with Otto, your trustworthy AI coding collaborator, and unlock new levels of productivity and creativity in your projects.

What is Gradient Labs?

Gradient Labs has introduced an innovative autonomous AI agent named Otto, designed to proficiently manage complex customer service interactions by interpreting simple language commands, thereby eliminating the need for coding, decision trees, or structured workflows. Otto seamlessly integrates with existing support systems, leveraging organizational knowledge and prior support conversations to continuously improve its performance. By automatically identifying and prioritizing customer issues, it provides valuable insights that can lead to enhanced service results. The platform excels in delivering natural and empathetic responses, significantly boosting customer satisfaction levels. Prior to its official release, users can thoroughly test the AI agent through a web application, ensuring they are familiar with its capabilities. Gradient Labs prioritizes security with SOC 2 certification and full compliance with GDPR regulations, while also offering enterprise-ready features like Single Sign-On (SSO) and role-based access controls. The company's mission is to transform customer service by automating complex support queries and optimizing back-office processes, ultimately setting a new benchmark for customer care excellence. By creating a more efficient customer service framework, Otto not only aids businesses in their operations but also enriches the overall experience for customers, fostering loyalty and satisfaction in the long run. This dual impact underscores the importance of innovative solutions in the evolving landscape of customer service.

Media

Media

Integrations Supported

Node.js
TypeScript

Integrations Supported

Node.js
TypeScript

API Availability

Has API

API Availability

Has API

Pricing Information

Free
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Otto Engineer

Company Website

otto.engineer/

Company Facts

Organization Name

Gradient Labs

Date Founded

2023

Company Location

United Kingdom

Company Website

gradient-labs.ai/

Categories and Features

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

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