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What is PBXDom?

Department managers often struggle with obtaining the call insights needed for sound decision-making. This essential information can be elusive, overly complicated to collect, or often only available in historical data. You might encounter these obstacles all at once. With PBXDom, tracking phone call activities and system usage becomes a seamless task, providing you with critical insights in just a few seconds. The setup is simple, and you can customize the dashboards to showcase the most relevant data for your needs. This tool empowers you to discover opportunities to improve resource distribution, recognize top performers, and much more. Furthermore, you'll receive notifications when a team member makes a 911 call, ensuring that resources can be mobilized quickly. You can also forecast your expected bill prior to its arrival, allowing you to take proactive steps to prevent unwelcome surprises. By leveraging data-driven insights, you can significantly improve your operational efficiency while making more informed decisions. Ultimately, utilizing PBXDom not only enhances your team's effectiveness but also fosters a culture of accountability and responsiveness.

What is Elephant Call Management System?

The ELEPHANT CALL MANAGEMENT SYSTEM serves as a thorough tool for logging calls, designed to improve operator efficiency while providing accurate tracking and complete oversight of all telephone expenditures. Featuring an easy-to-use interface and a user-friendly reporting tool, it enables users to create and manage organized reports effortlessly. These reports can uncover potential problems, evaluate the effectiveness of the current setup, help detect instances of telephone fraud and misuse, and offer precise tariff analyses that may support negotiations for better rates on particular destinations. By carefully documenting call activities, adjusting tariff plans to fit usage trends, and identifying which STD codes are most effective for marketing campaigns, the ELEPHANT CALL MANAGEMENT SYSTEM enhances your business's operational productivity. Additionally, it allows for monitoring of both authorized and unauthorized phone usage within your organization, ensuring that resources are utilized to their maximum potential. This comprehensive oversight not only helps in maintaining cost-efficiency but also aids in strategic decision-making for future telecommunications investments.

Media

Media

Integrations Supported

3CX
ActiveCampaign
Amazon Simple Notification Service (SNS)
Asana
Asterisk
Avaya Aura
Avaya Experience Platform
FullContact
Google Calendar
Google Drive
Google Sheets
Google Tasks
HubSpot Customer Platform
Kayako
MiContact Center Business
OnePageCRM
Smartsheet
Sugar Sell
Twilio
Zapier

Integrations Supported

3CX
ActiveCampaign
Amazon Simple Notification Service (SNS)
Asana
Asterisk
Avaya Aura
Avaya Experience Platform
FullContact
Google Calendar
Google Drive
Google Sheets
Google Tasks
HubSpot Customer Platform
Kayako
MiContact Center Business
OnePageCRM
Smartsheet
Sugar Sell
Twilio
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$39 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

PBXDom

Date Founded

2013

Company Location

United States

Company Website

www.pbxdom.com

Company Facts

Organization Name

The 116 Group

Company Location

United Kingdom

Company Website

wcgl.co.uk

Categories and Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Categories and Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

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