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What is PC Repair Tracker?

PC Repair Tracker is a tailored software solution specifically created for managing the intricacies of a small computer retail and repair shop. Having been actively used and refined over the past eight years in our own establishment, this application has consistently demonstrated its reliability and effectiveness. We invite you to check out our demos to see if this software suits your requirements! It is compatible with numerous payment plugins, such as AuthorizeNet for both offline and online transactions, along with Sage Payments, BluePay, Stripe, Square, MyVirtualMerchant, and PayPal Payments Pro. Moreover, it provides support for vaulted credit cards through services like Stripe, Authorize.NET CIM, and PayPal REST. The application also features the capability to manage multiple stores, enables file attachments, includes job timers, and offers block time contracts in addition to recurring invoices. With SMS integration for services including BulkSMS, SMSGlobal, Clickatell, Twilio, MyMobileAPI, and Red Oxygen, communication with clients is made effortless. Clients can receive email service reminders, and documents can be signed electronically through an integrated virtual signature pad or a Topaz Signature Pad. The user interface is designed to be translatable, allowing users to easily switch between English and their preferred language, while also supporting UTF-8 characters to improve usability across different regions. With its extensive array of features, PC Repair Tracker emerges as an exceptional resource for those in the computer service industry, ensuring operational efficiency and customer satisfaction. This comprehensive approach not only streamlines processes but also enhances client engagement, making it an invaluable asset for any small business in the tech sector.

What is HelloClient?

A user-friendly and dependable platform crafted to optimize service workflows and manage orders effectively within your repair shop, enabling you to concentrate on business growth. Create a customized customer database that monitors all ticket histories and purchases, while also allowing you to keep essential notes and send timely alerts. You can delegate tasks to staff, update ticket statuses, and incorporate services and products, guaranteeing a seamless payment experience. Invoices can be generated effortlessly, and you will gain a comprehensive view of your income and expenses, providing you with accurate insights into your financial performance. Unlike other applications that charge for premium features or impose restrictive plans, all new features and updates come at no extra cost, which sets us apart. HelloClient excels with no limits on user counts or ticket numbers, meaning you won't face additional fees for adding users; instead, your payment is solely based on the number of locations you manage. Your data is securely protected and remains accessible even during overdue payments, as we prioritize strong security measures and regular backups to keep your information safe. Additionally, this intuitive platform not only boosts your operational efficiency but also supports the growth of your repair business, making it an invaluable tool in your arsenal. With our commitment to continuous improvement, you can trust that your business will always be equipped with the latest advancements in technology.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$125 per year
Free Trial Offered?
Free Version

Pricing Information

$9 per location per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

PC Repair Tracker

Company Website

pcrepairtracker.com

Company Facts

Organization Name

HelloClient

Date Founded

2017

Company Location

United Kingdom

Company Website

helloclient.io

Categories and Features

Repair Shop

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

Categories and Features

Repair Shop

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

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