Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • BlueFolder Reviews & Ratings
    114 Ratings
    Company Website
  • FieldEdge Reviews & Ratings
    389 Ratings
    Company Website
  • Kickserv Reviews & Ratings
    576 Ratings
    Company Website
  • Resco Field Service+ Reviews & Ratings
    1 Rating
    Company Website
  • ServiceWorks Reviews & Ratings
    2 Ratings
    Company Website
  • WERX Reviews & Ratings
    22 Ratings
    Company Website
  • Plexxis Software Reviews & Ratings
    94 Ratings
    Company Website
  • Repair-CRM Reviews & Ratings
    37 Ratings
    Company Website
  • Connecteam Reviews & Ratings
    3,625 Ratings
    Company Website
  • Service Autopilot Reviews & Ratings
    241 Ratings
    Company Website

What is PENTA Field Service?

Field Service operations have transitioned from a purely reactive model, where technicians would address equipment breakdowns, to a proactive strategy made possible by sophisticated field service software solutions. This cutting-edge technology harnesses extensive data regarding your clients' machinery, gathered via mobile devices, allowing you to provide proactive service recommendations that can avert costly downtimes and unforeseen equipment failures. As a result, not only can you boost customer satisfaction, but you also have the potential to identify new sales avenues and build more robust relationships with your clientele. Whether your business revolves around manufacturing or distributing equipment such as cranes and conveyor belts, or if you are a contractor responsible for maintaining systems like boilers and fire protection apparatus, it is vital to investigate the functionalities of PENTA software to enhance your field service operations. By integrating such pioneering tools into your processes, your organization stands to gain substantial improvements in both operational efficiency and customer loyalty, ultimately leading to sustained business growth. In this ever-evolving landscape, embracing technological advancements is not just advantageous; it is essential for long-term success.

What is CRM for SYSPRO?

Your service department must be agile in addressing customer needs while ensuring transparency throughout the process. The CRM for SYSPRO is specifically tailored for distributors and manufacturers. It equips your teams with essential tools to enhance service and support across all phases of the customer experience, starting from the initial purchase and evolving into lasting advocacy. This CRM solution caters to the unique demands of distributors and manufacturers who prioritize loyalty, operational efficiency, high-quality service, and customer satisfaction. Our comprehensive system integrates data from every customer engagement, SYSPRO, and other connected platforms to foster a customer-focused environment. In addition to standard CRM functionalities, our innovative system offers specialized tools for managing recalls of lotted or serialized items, overseeing warranty agreements, and supporting both remote and on-site maintenance needs. By doing so, it ensures that your business remains responsive and efficient in meeting customer expectations.

Media

Media

Integrations Supported

Alumio
Amazon Web Services (AWS)
Codeless Platforms Alerting Software
Codeless Platforms BPA Platform
Logi Analytics
Microsoft Excel
MySQL
OnBase
PowerPoint
SYSPRO ERP
Skynamo
Visual Planning

Integrations Supported

Alumio
Amazon Web Services (AWS)
Codeless Platforms Alerting Software
Codeless Platforms BPA Platform
Logi Analytics
Microsoft Excel
MySQL
OnBase
PowerPoint
SYSPRO ERP
Skynamo
Visual Planning

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Penta Technologies

Date Founded

1968

Company Location

United States

Company Website

www.penta.com/field-service-software/

Company Facts

Organization Name

SYSPRO

Date Founded

1978

Company Location

United States

Company Website

www.syspro.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Popular Alternatives

SERVTRAC Reviews & Ratings

SERVTRAC

AMTECH Computer Services

Popular Alternatives

EZlytix Reviews & Ratings

EZlytix

EZlytix LLC
FieldOPS Reviews & Ratings

FieldOPS

Mobilogic
SYSPRO ERP Reviews & Ratings

SYSPRO ERP

SYSPRO