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What is PENTA Service Management?

PENTA Service Management Software significantly boosts the efficiency of businesses operating in commercial and industrial sectors. Designed specifically for large construction and service companies, this software enhances service workflows and facilitates easy management of work orders. With seamless integration alongside PENTA Job Costing Software and a wealth of powerful features, it enables users to optimize operations in dynamic field service environments. Key functionalities include call management, initiating work orders, managing maintenance contracts, as well as billing and invoicing, quoting for maintenance services, conducting inspections, and providing crew-focused field reporting and service estimates. With more than 35 years of experience, Penta Technologies has been delivering software solutions and services that enhance productivity and operational effectiveness for organizations in the construction, engineering, and field service industries. Their unwavering dedication to quality has established them as a reliable partner for numerous businesses seeking to refine their operational workflows and achieve greater success. This long-standing expertise ensures that clients receive tailored support to meet their specific needs and challenges.

What is CrewTracker?

CrewTracker enables field crews to efficiently log services performed, monitor materials used, share GPS locations, upload photos, and manage clock-in and clock-out times, among various other functionalities. With extensive experience in snow and ice management, CrewTracker is recognized as the premier software specifically designed for this industry. It significantly boosts operational efficiency and profitability while enhancing overall business performance. The software is consistently updated and improved to address the distinct needs of the snow and ice management sector. As the most comprehensive solution available, CrewTracker skillfully navigates the complexities of service routing, contractual agreements, crew oversight, material tracking, billing operations, and numerous other tasks. In addition, it simplifies the administration of route sheets, contracts, dispatch records, images, field data, invoicing, and billing through a unified platform. By providing real-time analytics and reporting capabilities, the system ensures that snow management is handled effectively at every stage of an event. Consequently, it not only streamlines workflows but also supports strategic planning for future operations, ultimately leading to better outcomes and enhanced service delivery. This focus on continuous improvement helps businesses stay ahead in a competitive environment.

Media

Media

Integrations Supported

Microsoft 365
QuickBooks Online

Integrations Supported

Microsoft 365
QuickBooks Online

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Penta Technologies

Date Founded

1991

Company Location

United States

Company Website

www.penta.com/service-management-work-order-software/

Company Facts

Organization Name

CrewTracker

Date Founded

2004

Company Location

United States

Company Website

www.crewtracker.com

Categories and Features

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Categories and Features

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