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What is PENTA Service Management?

PENTA Service Management Software significantly boosts the efficiency of businesses operating in commercial and industrial sectors. Designed specifically for large construction and service companies, this software enhances service workflows and facilitates easy management of work orders. With seamless integration alongside PENTA Job Costing Software and a wealth of powerful features, it enables users to optimize operations in dynamic field service environments. Key functionalities include call management, initiating work orders, managing maintenance contracts, as well as billing and invoicing, quoting for maintenance services, conducting inspections, and providing crew-focused field reporting and service estimates. With more than 35 years of experience, Penta Technologies has been delivering software solutions and services that enhance productivity and operational effectiveness for organizations in the construction, engineering, and field service industries. Their unwavering dedication to quality has established them as a reliable partner for numerous businesses seeking to refine their operational workflows and achieve greater success. This long-standing expertise ensures that clients receive tailored support to meet their specific needs and challenges.

What is elogbooks?

Elogbooks seamlessly combines CAFM and service desk capabilities, delivering a thorough understanding of your supply chain while ensuring adherence to standards and excellence in service provision. This innovative system enables you to stay informed about site activities without needing to step away from your desk. It includes online audit trails for every task detail, facilitates monitoring of supplier performance metrics, and produces high-level exception reports right upon login. With instant access to real-time data at your fingertips, the platform boasts intuitive supplier performance indicators that aid in boosting efficiency and identifying areas needing improvement. Beyond our CAFM and service desk solutions, we offer a variety of complementary products that can operate both in unison and independently, giving clients the ability to create smart and sustainable estates. By leveraging Elogbooks, organizations can enhance energy efficiency, elevate occupant satisfaction through improved wellness and service quality, and realize greater value across their properties. Our solutions are crafted not only to streamline operations but also to contribute to a sustainable future for all users, ultimately leading to a more responsible approach to facility management.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Penta Technologies

Date Founded

1991

Company Location

United States

Company Website

www.penta.com/service-management-work-order-software/

Company Facts

Organization Name

Elogbooks

Date Founded

2008

Company Location

United States

Company Website

elogbooks.com

Categories and Features

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Categories and Features

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

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