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What is PENTA Service Management?

PENTA Service Management Software significantly boosts the efficiency of businesses operating in commercial and industrial sectors. Designed specifically for large construction and service companies, this software enhances service workflows and facilitates easy management of work orders. With seamless integration alongside PENTA Job Costing Software and a wealth of powerful features, it enables users to optimize operations in dynamic field service environments. Key functionalities include call management, initiating work orders, managing maintenance contracts, as well as billing and invoicing, quoting for maintenance services, conducting inspections, and providing crew-focused field reporting and service estimates. With more than 35 years of experience, Penta Technologies has been delivering software solutions and services that enhance productivity and operational effectiveness for organizations in the construction, engineering, and field service industries. Their unwavering dedication to quality has established them as a reliable partner for numerous businesses seeking to refine their operational workflows and achieve greater success. This long-standing expertise ensures that clients receive tailored support to meet their specific needs and challenges.

What is ManagerSeries?

Efficiently scheduling and dispatching field personnel is crucial for ensuring the operational effectiveness and adherence to regulations of a building's fire and safety systems. However, managing this manual scheduling and dispatching process can become quite complex, particularly when there are multiple locations involved. To tackle this challenge, BuildingReports has introduced a user-friendly online platform designed to simplify the coordination of field personnel, thereby improving both efficiency and accuracy. The ManagerSeries® tool enables users to seamlessly schedule, dispatch, and track inspections alongside service tasks, all while effectively managing workflows via user-friendly calendar interfaces. With this innovative tool, users can gain quick access to a detailed overview of scheduled activities across monthly, weekly, or daily timelines. Furthermore, ManagerSeries® provides exhaustive listings of upcoming inspection events for future years, ensuring that all essential checks are planned well ahead of time. Users can manage one or multiple accounts securely through an online portal, and stay informed about inspection activities via automated email and SMS notifications, which significantly improves responsiveness and accountability. This comprehensive approach not only streamlines operations but also plays a pivotal role in fostering a safer and more compliant environment for everyone in the building. By enhancing both oversight and coordination, BuildingReports’ ManagerSeries® makes it easier for facilities to uphold safety standards.

Media

Media

Integrations Supported

ScanSeries

Integrations Supported

ScanSeries

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Penta Technologies

Date Founded

1991

Company Location

United States

Company Website

www.penta.com/service-management-work-order-software/

Company Facts

Organization Name

BuildingReports

Date Founded

2000

Company Location

United States

Company Website

www2.buildingreports.com/solutions/service-staff-and-operations-scheduling.html

Categories and Features

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Categories and Features

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

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