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What is PaperSurvey?

Begin by gathering information through paper forms. Following this, utilize advanced AI recognition technology to scan and extract the data. You have the option to create your survey online using our survey builder, allowing you to customize it to your preferences. With 12 different question formats available, you can select from a wide range of text styling choices. After finalizing the survey's layout, print the required copies. Each page will have a unique identifier if it exceeds one page, facilitating easier scanning and recognition while avoiding duplicate uploads. Distribute the forms to collect responses from your audience. Afterward, proceed to scan the completed pages. Once the files are scanned, you can conveniently upload them to PaperSurvey.io, where the system will automatically recognize any issues with page order or orientation. You can choose to analyze the survey results directly online or export the data in formats such as CSV, Excel, or SPSS for deeper analysis. This streamlined process ensures that you can efficiently gather and interpret feedback from your participants. Ultimately, this helps enhance the overall quality and effectiveness of your research efforts.

What is Customer.guru?

Conventional satisfaction surveys typically achieve a meager response rate of just 3% to 5% from customers. In contrast, our platform boasts significantly higher engagement rates, often between 40% and 60%. This exceptional performance is largely due to our effective follow-up strategies and a survey design that prioritizes both efficiency and user experience. We handle the optimization process on your behalf, making the feedback collection effortless. Moreover, our automated reports facilitate in-depth exploration of your data, enabling you to assess customer satisfaction across various dimensions, including the products purchased, the timing of initial purchases (such as during the holiday season or Black Friday), total order quantities, and geographic locations. The Net Promoter Score, a crucial metric for gauging customer loyalty that gained recognition in the Harvard Business Review in 2003, is now embraced by over two-thirds of Fortune 1000 companies. By simply uploading customer emails or establishing automated survey schedules, you can monitor the NPS for distinct customer segments over time. Additionally, you can utilize your insights by connecting with over 1,000 applications available on Customer.guru, broadening your opportunities for customer engagement and satisfaction evaluation. This thorough feedback approach not only strengthens customer relationships but also propels business growth as you make informed decisions based on comprehensive data analysis. Ultimately, harnessing these insights can lead to enhanced customer loyalty and increased profitability.

Media

Media

Integrations Supported

Zapier
Dropbox
Easyflow
Google Drive
Google Sheets
Integry
Wufoo

Integrations Supported

Zapier
Dropbox
Easyflow
Google Drive
Google Sheets
Integry
Wufoo

API Availability

Has API

API Availability

Has API

Pricing Information

$20 per month
Free Trial Offered?
Free Version

Pricing Information

$10.00/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

PaperSurvey

Date Founded

2018

Company Website

www.papersurvey.io

Company Facts

Organization Name

Customer.guru

Date Founded

2016

Company Location

Czech Republic

Company Website

customer.guru

Categories and Features

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Categories and Features

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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