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What is Papercup?

Papercup has introduced an innovative machine learning engine that synthesizes voices, successfully emulating real human actors and garnering praise for its groundbreaking approach. Our sophisticated text-to-speech technology, backed by organizations like Innovate UK, reflects our unwavering dedication to quality and innovation. Our in-house research team is not only publishing academic papers but also filing patents and spearheading progress in this state-of-the-art field. The voices generated by our platform are remarkably lifelike, capturing the distinct vocal nuances and characteristics of the original speakers. Furthermore, our specialists in translation painstakingly adapt the synthetic voice to mirror that of a native speaker in the target language, ensuring authenticity. A remarkable feature of our patented speech synthesis technology is the extensive variety of voices and styles we can produce, offering unmatched flexibility and creativity. Moreover, our software grants users exceptional control, allowing for the creation of personalized voices that cater to the specific demands of each content creator or brand, thereby improving their engagement with audiences significantly. This innovative approach not only enhances the user experience but also sets a new standard in the realm of voice synthesis technology.

What is Knovvu Biometrics?

Knovvu Biometrics provides a rapid and secure way to authenticate customers by evaluating over 100 unique voice characteristics. The technology is equipped with sophisticated functionalities, including the ability to manipulate playback, detect synthetic voices, and recognize changes in voice, which collectively safeguard against fraudulent activities. This innovative system decreases the average time required for customer verification during phone calls by around 30 seconds. It is designed to function seamlessly, regardless of the language, accent, or content of the conversation, facilitating a hassle-free experience for both customers and agents alike. By effectively monitoring numerous voice parameters, Knovvu Biometrics can swiftly identify and authorize callers within just a few seconds. Furthermore, the solution bolsters security through its blacklist identification capability, which matches the caller's voiceprint against a blacklist database for added protection. Knovvu also reports an impressive 95% enhancement in the speed of speaker identification across large datasets, while maintaining a high accuracy rate of 98% for both speaker verification and identification. This cutting-edge solution not only optimizes the authentication workflow but also significantly strengthens the security framework in customer interactions, ultimately leading to greater trust and satisfaction among users. Enhanced security measures like these are critical in today's digital landscape, where protecting customer information is paramount.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Papercup

Date Founded

2017

Company Location

United Kingdom

Company Website

www.papercup.com

Company Facts

Organization Name

Sestek

Company Location

United Kingdom

Company Website

www.sestek.com/voice-biometrics-knovvu

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

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