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What is Paramount Decisions?

Paramount Decisions utilizes a methodical approach designed to significantly reduce the time it takes for organizations to reach a consensus while simultaneously improving the quality of group decisions. This cutting-edge platform enables organizations to develop decisions that are transparent, verifiable, and anchored in reliable data. It offers tools for visualizing the trade-off between various options' costs and benefits. You can kick off a new project and seamlessly integrate decisions into it, ensuring that all relevant project information and documents are conveniently stored in a single location for easy analysis of historical decisions. By following a structured Lean methodology, the process guides you toward making well-informed choices. The 8-step framework takes you through each stage of decision-making, enhancing the effectiveness and efficiency of your selections. Collaborators can easily be invited to participate in the project, related documents can be attached, and tasks can be delegated as needed. Furthermore, the platform allows for the straightforward saving of different versions of your decisions, while also enabling you to reference data from previous choices, ultimately promoting a culture of informed decision-making within your organization. This all-encompassing strategy not only conserves time but also fosters a collaborative atmosphere that boosts overall productivity, encouraging teams to work together more effectively. As a result, organizations can adapt quickly to changes and make decisions that align closely with their strategic goals.

What is Oracle Intelligent Advisor?

Oracle Intelligent Advisor equips service agents to deliver precise and customized guidance to each customer. This cutting-edge decision automation solution allows business users to establish rules that guarantee the advice provided is both consistent and straightforward, significantly improving the efficiency and personalization of customer interactions. Customers are empowered to independently address both simple and complex issues. Through the utilization of intelligent online interviews, users obtain tailored advice that fits their unique circumstances. Business users can effortlessly configure this guidance using either a web browser or a desktop development tool, streamlining the process. Moreover, these users can design and manage rules without the need for a programmer's assistance, further enhancing usability. The platform's capability to facilitate the creation and execution of decision-making services directly in a web browser eliminates the necessity for any separate desktop software installation or management. In addition, this solution centralizes distinct application logic, making it easy to disseminate decision-making rules among all relevant parties. By improving service efficiency and promoting collaboration among teams, Oracle Intelligent Advisor ultimately delivers a comprehensive approach to customer service that benefits both agents and customers alike. This ensures a more cohesive and efficient operational environment.

Media

Media

Integrations Supported

Oracle Cloud CX
Oracle Knowledge Management
Oracle Service

Integrations Supported

Oracle Cloud CX
Oracle Knowledge Management
Oracle Service

API Availability

Has API

API Availability

Has API

Pricing Information

$30 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Paramount Decisions

Date Founded

2015

Company Location

United States

Company Website

paramountdecisions.com

Company Facts

Organization Name

Oracle

Date Founded

1977

Company Location

United States

Company Website

www.oracle.com/cx/service/intelligent-advisor/

Categories and Features

Decision Support

Application Development
Budgeting & Forecasting
Data Analysis
Decision Tree Analysis
Monte Carlo Simulation
Performance Metrics
Rules-Based Workflow
Sensitivity Analysis
Thematic Mapping
Version Control

Categories and Features

Decision Support

Application Development
Budgeting & Forecasting
Data Analysis
Decision Tree Analysis
Monte Carlo Simulation
Performance Metrics
Rules-Based Workflow
Sensitivity Analysis
Thematic Mapping
Version Control

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