Company Website

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Ratings and Reviews 5 Ratings

Media

Media

Integrations Supported

Avaya Aura
Facebook
Freshcaller
Freshdesk
Genesys Cloud CX
Gmail
HubSpot CRM
HubSpot Service Hub
Invoice Tally
Microsoft SharePoint
Microsoft Teams
NetSuite
QuickBooks Accountants
SAP SuccessFactors
Salesforce
ServiceNow
Slack
Twilio
WhatsApp
Zendesk

Integrations Supported

Avaya Aura
Facebook
Freshcaller
Freshdesk
Genesys Cloud CX
Gmail
HubSpot CRM
HubSpot Service Hub
Invoice Tally
Microsoft SharePoint
Microsoft Teams
NetSuite
QuickBooks Accountants
SAP SuccessFactors
Salesforce
ServiceNow
Slack
Twilio
WhatsApp
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$0
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Parloa

Date Founded

2018

Company Location

Germany

Company Website

www.parloa.com

Company Facts

Organization Name

E42

Date Founded

2012

Company Location

India

Company Website

e42.ai/

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Natural Language Processing

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Qualitative Data Analysis

Annotations
Collaboration
Data Visualization
Media Analytics
Mixed Methods Research
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics
User Research Analysis

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