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What is Passepartout Welcome?

Welcome serves as the essential hub of the lodging establishment, functioning as the main system to manage and oversee all operational activities. Front office responsibilities, which include everything from providing quotes to processing checkouts, can be performed seamlessly through an intuitive and easy-to-navigate interface. Moreover, back office functions are adeptly handled thanks to software solutions that allow for centralized management of all hardware devices and building automation systems throughout the hotel. When utilized in a multi-property configuration, the software offers a unified perspective on availability and tape charts across different locations, making it easy to add or adjust bookings for all properties. The entire reservation management cycle, spanning from initial inquiries to the final checkout, is designed to be both straightforward and user-friendly, complemented by various automated features aimed at boosting front office productivity while significantly minimizing the potential for mistakes. This comprehensive integration not only enhances operational effectiveness but also enriches the guest experience by facilitating smoother communication and more efficient service delivery. In conclusion, the adoption of such advanced systems ultimately leads to a more organized and enjoyable stay for guests, solidifying the establishment's reputation in the industry.

What is Hotelware PMS?

In the fiercely competitive hospitality industry of today, the combination of efficiency and warmth at the front desk is now regarded as a fundamental necessity rather than just a beneficial trait. To meet this critical demand, Hotelware PMS provides a wide range of features designed to empower hospitality professionals in improving guest service, which consequently boosts revenue per available room (REV PAR). This property management system is meticulously designed to cater to the varied requirements of hotels, regardless of size, including those within chains, and it can be customized for both single and multi-property operations. Moreover, Hotelware PMS integrates flawlessly with other hotelware systems, offering hoteliers a unified and fully interconnected solution. Its reservation capabilities boast a comprehensive set of tools for managing both individual and group bookings, whether these are done directly or through tour operators, travel agents, or corporate clients. The platform encompasses various functionalities, including reservation confirmations, cancellations, waiting list management, deposit collection, and accommodations for sharers. Additionally, the intuitive rate management system streamlines the handling of contracts and pricing strategies, ensuring operations run smoothly. With these extensive features, Hotelware PMS not only simplifies routine tasks but significantly elevates the overall guest experience, making it an indispensable asset in the hospitality landscape. As a result, hotels can offer a more personalized touch while maintaining high operational efficiency, thus fostering guest loyalty and satisfaction.

Media

Media

Integrations Supported

Civitfun
MyForecast
RateBoard
TokyDigital
Vikey

Integrations Supported

Civitfun
MyForecast
RateBoard
TokyDigital
Vikey

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Passepartout

Date Founded

1989

Company Location

San Marino

Company Website

www.passepartoutsoftware.com/software/horeca/hotels

Company Facts

Organization Name

Theova UHS

Company Location

Cyprus

Company Website

www.theovauhs.com/hotelware-pms

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Online Banking

Brokerage
Cash Management
Chat / Messaging
Credit Card Management
Electronic Statements
Fraud Detection
Loan Management
Marketing Automation
Retail Banking
Single Sign On
Transaction Monitoring

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Revenue Management

Competitor Analysis
Dynamic Pricing
For Airlines
For Hospitality Industry
Forecasting
Inventory Control
Price Optimization
Recommendation Engine
Yield Management

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

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