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What is Passepartout Welcome?

Welcome serves as the essential hub of the lodging establishment, functioning as the main system to manage and oversee all operational activities. Front office responsibilities, which include everything from providing quotes to processing checkouts, can be performed seamlessly through an intuitive and easy-to-navigate interface. Moreover, back office functions are adeptly handled thanks to software solutions that allow for centralized management of all hardware devices and building automation systems throughout the hotel. When utilized in a multi-property configuration, the software offers a unified perspective on availability and tape charts across different locations, making it easy to add or adjust bookings for all properties. The entire reservation management cycle, spanning from initial inquiries to the final checkout, is designed to be both straightforward and user-friendly, complemented by various automated features aimed at boosting front office productivity while significantly minimizing the potential for mistakes. This comprehensive integration not only enhances operational effectiveness but also enriches the guest experience by facilitating smoother communication and more efficient service delivery. In conclusion, the adoption of such advanced systems ultimately leads to a more organized and enjoyable stay for guests, solidifying the establishment's reputation in the industry.

What is OnRes?

Whether you run a chic boutique hotel or a sprawling resort chain, our offerings are crafted to deliver impactful results. Optimize your booking and reservation processes, improve property management workflows, increase occupancy rates, and attract new guests with eye-catching website designs and strategic marketing. Enhance your online presence naturally, expand your reach to global audiences, and streamline both bookings and inventory control with a holistic solution specifically designed for the hospitality industry. This approach minimizes the time needed for phone inquiries and manual reservation handling, allowing you to focus on other essential elements of guest service. OnRes refines the reservation process from the initial booking through to the final confirmation, while also automating front-desk tasks and collecting vital customer information to ensure an exceptional experience for your guests. By integrating these features, you can greatly boost operational efficiency and build deeper relationships with your customers, ultimately leading to higher satisfaction and loyalty. Our comprehensive solutions not only improve overall functionality but also empower you to deliver unparalleled service in an ever-competitive market.

Media

Media

Integrations Supported

Booking.com
Expedia
MyForecast
RateBoard
TokyDigital
Vikey
Whistle Messaging

Integrations Supported

Booking.com
Expedia
MyForecast
RateBoard
TokyDigital
Vikey
Whistle Messaging

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Passepartout

Date Founded

1989

Company Location

San Marino

Company Website

www.passepartoutsoftware.com/software/horeca/hotels

Company Facts

Organization Name

OnRes Systems

Date Founded

2003

Company Location

Canada

Company Website

software.onressystems.com

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Online Banking

Brokerage
Cash Management
Chat / Messaging
Credit Card Management
Electronic Statements
Fraud Detection
Loan Management
Marketing Automation
Retail Banking
Single Sign On
Transaction Monitoring

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Revenue Management

Competitor Analysis
Dynamic Pricing
For Airlines
For Hospitality Industry
Forecasting
Inventory Control
Price Optimization
Recommendation Engine
Yield Management

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Hotel Channel Management

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Vacation Rental

Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management

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