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What is PeakMetrics?

PeakMetrics offers essential insights that facilitate the development of actionable forecasts regarding the progression and spread of messages online in real-time. By combining data from social media and traditional media outlets, we utilize machine learning strategies to uncover behavioral trends from extensive unstructured, cross-channel information. Our platform has proven successful in tackling some of the most complex media challenges, such as crisis management and combating state-sponsored misinformation. Our diverse clientele includes major global brands, alongside various advertising agencies and government entities. With our automated systems for collecting and analyzing media coverage, PeakMetrics adeptly converts millions of unstructured media datasets into actionable insights promptly. Utilizing sophisticated machine learning algorithms enables us to identify trends and predict how messages will be received across different platforms, including television, radio, and social media. This thorough monitoring permits clients to effectively distribute their messages while assessing the effectiveness of their communication strategies. Additionally, PeakMetrics continually adapts to the evolving media landscape, ensuring that organizations can respond to changes with agility and accuracy. Ultimately, we empower our clients to navigate the intricate world of media with assurance and clarity.

What is Merlin?

Merlin provides an innovative software solution aimed at crisis management, recognizing the unpredictable nature of these situations. Our platform, CrisisSuite, operates in the cloud and is designed to effectively lessen the consequences of crises as they arise. The Alerting module plays a crucial role during emergencies by facilitating prompt communication to prevent any delays. Additionally, the Social Media Trainer significantly enriches crisis training by immersing participants in realistic social media scenarios, which enhances the overall training impact. When a crisis occurs, even with thorough preparation and preventive measures, the situation can quickly escalate, placing immense pressure on the organization. Employees are committed to reducing the negative effects, often encountering numerous obstacles in the process. Beyond just preparing your team, the Social Media Trainer empowers them with essential skills for managing media communications during these high-pressure training sessions. This holistic strategy enables organizations to effectively maneuver through the turbulent environment that crises create, ultimately fostering resilience and readiness for future challenges.

Media

Media

Integrations Supported

Adobe Acrobat
Hootsuite
Slack
Zapier

Integrations Supported

Adobe Acrobat
Hootsuite
Slack
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$399 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

PeakMetrics

Date Founded

2017

Company Location

United States

Company Website

www.peakmetrics.com

Company Facts

Organization Name

Merlin Software

Date Founded

2015

Company Location

Netherlands

Company Website

merlincrisis.com

Categories and Features

Media Monitoring

Alerts / Notifications
Broadcast Media Monitoring
Content Translation
Dashboards / Reporting
Export Results
Online News Monitoring
Podcast Monitoring
Print Media Monitoring
Social Media Monitoring

Categories and Features

Business Continuity

Backup Log
Backup Scheduling
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Multiple System Support
Remote Server Options
Secure Data Storage
Web Access / Restoration

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

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